We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment. Senior Quantitative Risk Data Scientist are significant contributors of Optasia’s advanced algorithmic trading and portfolio optimization unit. As member of the Credit Portfolio Optimization team in Optasia, you will have an opportunity to combine the disciplines of risk management, research, and technology to operate trading strategies across multiple projects. You are expected to leverage your experience and knowledge in making critical decisions in real-time processes, while working closely with experienced traders, big-data, and machine-learning engineers to ensure optimal system performance.
What you will do
- Design and implement algorithmic solutions for revenues optimization though credit risk analysis.
- Deliver credit-risk insights through big data risk analytics.
- Development and implementation of portfolio risk assessment tools and procedures to monitor and manage credit risk.
- Conduct detailed risk analysis on microloans and other financial products, optimizing risk models to improve decision-making.
- Identify and evaluate credit risk factors using advanced computational methods on large datasets.
- Develop predictive models, including both statistical and machine learning approaches, to support risk management strategies.
- Collaborate closely with data scientists and data & machine learning engineers.
- Continuously refine and improve risk assessment methodologies to align with evolving market conditions.
- Mentor and guide junior and mid-level quants, fostering a collaborative and knowledge-sharing environment.
- Stay current with industry trends, new technologies, and evolving methodologies to ensure best-in-class risk management practices.
What you will bring
- Bachelor’s or Master’s degree in Data Science, Statistics, Finance, Mathematics, or a related field; a PhD is a plus.
- Extensive experience (6+years) in quantitative risk analysis, with a proven track record in the financial services industry.
- Strong expertise in algorithmic modeling and optimization techniques, with a focus on revenue and credit risk management.
- Advanced proficiency in statistical modeling and machine learning models.
- Strong coding skills in programming languages such as Python or R, with significant experience in big data risk analytics.
- Proven ability to develop and implement portfolio risk assessment tools and procedures.
- Excellent analytical, problem-solving, and decision-making skills.
Your key attributes
- Excellent judgment and problem-solving skills
- Self-motivated, self-directed, resourceful and in possession of a high level of personal initiative
- Communication skills
- Creative skills
- Experience in working with secure code development guidelines and coding practices (i.e. OWASP, NIST)
Why you should apply
What we offer:
👟 Flexible remote working
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
🥳 CSR activities and festive events within any possible occasion
🍜 Enjoy comfortable open space restaurant with varied meal options every day
🎾 🧘️ Wellbeing activities access such as free on-site yoga classes, plus available squash court on our premises
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment.
Data is at the core of Optasia growth plan and the ML Engineering team is a significant contributor to Optasia’s success and growth, achieved through data driven insights and decision making. We are currently leveraging and ingesting data from multiple sources into our large-scale big data clusters and develop and run multiple analytical pipelines, over a state-of-the art big data technology stack.
We are looking for a Senior ML Infrastructure Engineer to join our growing ML Engineering team. In this role, you will help advance Optasia’s data-driven decision-making and credit risk management by building and evolving scalable, end-to-end ML pipelines. The main responsibilities include (i) building robust ML pipelines , (ii) designing and developing statistical and machine learning algorithms, and (iii) operationalizing these solutions to strengthen in credit risk management — directly contributing to Optasia’s success.
What you will do
- Offer technical expertise in ML engineering, helping the team adopt the right tools and approaches, stay ahead of emerging trends, and deliver solutions that meet industry best practices.
- Provide expert guidance to improve the scalability, stability, accuracy, speed, and efficiency of ML workflows, while upholding the highest standards of testing and code quality.
- Contribute to the design and development of the microservices and tools that support Machine Learning lifecycle at Optasia.
- Contribute to the design and delivery of scalable, real-time microservices used globally.
- Drive continuous improvements in the development lifecycle in collaboration with the team.
- Design, develop and maintain large-scale Spark jobs using PySpark and Scala.
- Build and manage CI/CD pipelines with Jenkins.
- Develop automation scripts using Python or Bash.
- Develop and deploy scalable Airflow pipelines that support the Machine Learning lifecycle.
- Perform data exploration and analysis to scope, build, and iterate on Machine Learning proof-of-concepts (PoCs).
- Partner with Engineers and Credit Risk team to design and deliver solutions that drive business value at Optasia.
- Optimize the codebase through Spark job tuning and refactoring.
- Drive improvements to our feature engineering engine to support more efficient ML workflows.
What you will bring
- Bachelor's or Master's degree in Electrical Engineering, Computer Science or Informatics.
- 5+ years of industry experience with Machine Learning Engineering and MLOps background.
- Solid understanding of core Machine Learning concepts and MLOps.
- Proficiency in Python and PySpark (or Scala, Java).
- Strong knowledge of the Hadoop ecosystem.
- Proficiency in SQL.
- Proficiency in Linux.
- Strong knowledge of end-to-end API development and deployment.
- Proficiency in building and managing Dockerized applications.
- Experience with workflow orchestration tools such as Airflow (or similar).
- Familiarity with CI/CD best practices.
- Ability to meet tight deadlines, work under pressure, and maintain strict attention to detail.
- Awareness of emerging technologies, with the ability to quickly learn and adapt to new tools and frameworks
Why you should apply
What we offer:
👟 Flexible remote working
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
🥳 CSR activities and festive events within any possible occasion
🍜 Enjoy comfortable open space restaurant with varied meal options every day
🎾 🧘Wellbeing activities access such as free on-site yoga classes, plus available squash court on our premises
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment.
Data is at the core of Optasia’s growth plan, and the Data Engineering team is a significant contributor to our success, achieved through data-driven decision making and risk management. We leverage and ingest data from multiple sources into our large-scale data lakehouses, where data are processed in analytical pipelines. We develop and run the pipelines in a state-of-the-art open-source big data technology stack.
We are looking for a Senior Data Engineer to join our growing Data Engineering team. As part of our team, you will be able to enrich and further evolve the company’s big data infrastructure, and the highly scalable end-to-end batch and streaming data pipelines, contributing to Optasia’s success.
What you will do
- Provide technical expertise by improving scalability, stability, accuracy, speed and efficiency of our existing Data systems
- Design and develop end-to-end data processing pipelines
- Develop, maintain and optimize our core libraries for batch processing and ingestion of large volumes of data to the big data infrastructure
- Be comfortable navigating the following technology stack: Hadoop ecosystem, Hive, Scala, Spark, java, Python, scripting (Bash/Python), SQL etc.
- Design, build, test and deploy new libraries, frameworks or full systems for our core systems while keeping to the highest standards of testing and code quality
- Work closely with experienced Data Engineers, Solution Architects, ML engineers and System Administrators for the design, delivery and support of the company’s end-to-end data processing workflows
- Build and maintain CI/CD orchestration
What you will bring
- Bachelor’s or Master’s degree in Computer Science or Informatics.
- 5+ years of experience in Data Engineering.
- Strong hands-on expertise with the Apache Hadoop ecosystem (HDFS, Hive, Spark, YARN).
- Proficiency in Scala, Java, Python, SQL, scripting (Bash/Python).
- Experience with relational and NoSQL technologies.
- System administration skills in Linux.
- Practical experience with deployment, configuration, and maintenance of distributed systems and data/software engineering tools.
- Experience with CI/CD orchestration.
Optional requirements (will be considered a plus):
- Worked extensively in Hadoop / Spark / Spark Streaming / Hive.
- Experience with data and ML flow engines and tools, e.g. Apache Airflow, Apache NiFi, Druid.
- Hands-on exposure to modern data lake storage and table formats, e.g. Apache Iceberg, Apache Hudi.
- Experience in working with secure code development guidelines and coding practices (i.e. OWASP, NIST).
- Passion for learning new technologies and eagerness to collaborate with other creative minds.
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
🥳 CSR activities and festive events within any possible occasion
🍜 Enjoy comfortable open space restaurant with varied meal options every day
🎾 🧘️ Wellbeing activities access such as free on-site yoga classes, plus available squash court on our premises
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
Since company’s inception, over a decade ago, we have grown to become a global leader in the Fintech fields, constantly expanding and adding new solutions, offerings, and untapped monetization opportunities for all our partners and clients.
As member of the Systems Engineering team in Optasia, your primary objective is to deliver reliable and high-quality backup and recovery operations by executing, optimizing, and maintaining the organization’s backup, retention, and disaster recovery processes across all platforms.
What you will do
- Manage, monitor, and optimize backup and restore operations across all platforms.
- Support Veeam, Barman, and NiFi backup environments, ensuring data integrity and recovery readiness.
- Participate in disaster recovery planning, testing, and execution using VMware vRealize Automation and related VMware tools.
- Handle incidents, perform root cause analysis, and ensure timely resolution of backup or recovery issues.
- Maintain and update backup configurations, retention policies, and recovery procedures.
- Document operational runbooks, test results, and technical configurations.
- Work with the Team Leader to improve performance, scalability, and resilience of backup and DR systems.
- Ensure alignment with compliance, audit, and data protection requirements.
- Contribute to capacity planning, automation, and service improvement initiatives.
What you will bring
- 3-5 years of experience in IT infrastructure, focusing on backup and disaster recovery operations.
- Strong technical expertise in Veeam, Barman, and NiFi.
- Hands-on experience with VMware DR environments (VRA, SRM, or similar).
- Solid understanding of RPO/RTO concepts, backup design, and data retention.
- Experience in incident handling, troubleshooting, and performance tuning.
- Familiarity with regulatory and compliance standards (ISO 27001, GDPR, or similar).
- Excellent attention to detail, documentation, and teamwork skills.
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
Since company’s inception, over a decade ago, we have grown to become a global leader in the Fintech fields, constantly expanding and adding new solutions, offerings, and untapped monetization opportunities for all our partners and clients.
As member of the Systems Engineering team in Optasia, your primary objective is to ensure the stability, security, and smooth operation of all Linux-based systems by administering core platforms, supporting critical services, and maintaining consistent performance across production and staging environments.
What you will do
- Administer and maintain Linux systems (Red Hat and Debian) across production and staging environments.
- Perform regular patching, system updates, and security hardening.
- Manage and monitor system performance using Nagios, Grafana, and related tools.
- Support and maintain applications including Passbolt, DNS, FreeIPA, Radius, Jenkins, and Red Hat Satellite.
- Handle incident management, troubleshooting, and root cause analysis to ensure system reliability and uptime.
- Participate in operations & maintenance tasks and system improvement initiatives.
- Track and manage licenses, End of Support, and End of Life for Linux assets and software.
- Collaborate with cross-functional teams to support infrastructure and authentication services.
- Maintain accurate documentation for configurations, changes, and operational procedures.
What you will bring
- 3-5 years of hands-on experience as a Linux Systems Engineer or Administrator.
- Strong knowledge of Red Hat Enterprise Linux and Debian administration.
- Experience with FreeIPA, DNS, and Red Hat Satellite.
- Familiarity with Nagios, Grafana, and Radius.
- Solid understanding of system patching, incident management, and O&M processes.
- Scripting or automation skills (Bash, Python, Ansible).
- Good documentation, communication, and collaboration skills.
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment.
What you will do
- As a Software Engineer you will be involved with analysis, design, development, and maintenance of the microloan provisioning platform.
- Our enterprise platform handles millions of loan transactions daily.
- Efficiency, performance, and quality are key aspects in each software development phase that the candidate should be wary of.
- Developers are able to see product at all the phases of its life.
- Platform is implemented in Java using Spring framework based on the microservices architecture.
- Technology stack we use includes, Spring, JMS, REST Web Services, Hazelcast, Postgres, Kafka, Elastic, Docker Swarm, Red Hat Linux.
- We seek people who are eager to learn and contribute to our product, not necessarily having experience with all the technologies we use.
What you will need
- Bachelor's degree in Computer Science or a related discipline
- At least 2 years' experience in back-end platforms development with solid programming abilities in Spring Framework
- Knowledge of Relational Database technology
- Knowledge of NoSQL will be considered a plus
Your key attributes
- Excellent communication skills and team working mentality
- Passion for learning new technologies and eagerness to collaborate with other creative minds
- Sharp and highly motivated personality
- Strong desire for exploring, evaluating, and understanding new technologies
- Ability to hit tight deadlines and work under pressure and strict attention to detail
- Excellent judgment, organizational and problem-solving skills
- Experience in working with secure code development guidelines and coding practices (i.e. OWASP, NIST)
Why you should apply
What we offer:
👟 Flexible hubrid working
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment. As member of the Solution Architecture team in Optasia, your primary objective is to work closely with the client, product management and software development team and be able to demonstrate your high level of technical knowledge, product understanding and communication skills.
What you will be doing
- Transform business requirements into technology solutions using Optasia’s in-house platform
- Collaborate with clients’ various stakeholders to align IT solutions with business objectives
- Create technical artifacts such as use cases, flow diagrams, integration requirements and solution documentation
- Collaborate with internal teams, such as Engineering, Quality Assurance, Product Management, Business and Operations, to deliver innovative solutions.
- Evaluate and prototype APIs for third-party integrations
- Work closely with Software Architecture team by identifying needs and opportunities for feature additions in Optasia platform
- Provide technical consultancy to the sales team, including giving demonstrations and assisting on RFP responses
What you will bring
- At least 3 years of experience in a directly related role such as Solutions Architect or Business Analyst
- Bachelor's and/or Master's degree in Engineering, Computer Science or relevant field
- Prior hands-on software development experience (backend development, databases and third-party service integration)
- Hands-on knowledge of web services and SQL
- Understanding of fundamental networking concepts
- Familiarity with telecom Online Charging Systems and/or Banking Systems is a great plus
- Experience in product-oriented projects and release management processes
- Experience in software development processes and issue tracking systems
- Occasional participation in online workshops with stakeholders across different time zones
- Willingness to travel occasionally
Your key attributes
- Strong analytical skills with the ability to translate high-level requirements into actionable tasks
- Excellent problem-solving skills and organization skills
- Excellent communication abilities
- Attention to detail
Why you should apply
What we offer:
👟 Flexible hybrid working
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
🥳 CSR activities and festive events within any possible occasion
🍜 Enjoy comfortable open space restaurant with varied meal options every day
🎾 🧘️ Wellbeing activities access such as free on-site yoga classes, plus available squash court on our premises
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
Since company’s inception, over a decade ago, we have grown to become a global leader in the Fintech fields, constantly expanding and adding new solutions, offerings, and untapped monetization opportunities for all our partners and clients.
The Information Security Analyst primary objective is to work as a member of the Information Security Team and assist Optasia to enforce and monitor all required Security Controls that protect our Data from all newest threats.
What you will do
- Assist in Technical Projects, by proposing and deploying appropriate security controls and solutions
- Audit Systems and Infrastructures, to ensure that security controls are correctly applied
- Analyze Security Alerts and respond to Security Incidents
- Support the Vulnerability Management Program, by analyzing VA and PenTest results, to define mitigation actions
- Participate in Customer initiated Audits
- Build and monitor Awareness training campaigns
- Manage the deployed Security Platforms
What you will bring
- University Degree in Computer Science or related field
- Minimum 2 years of Information Security industry experience
- Understanding of the ISO/IEC 27001 Requirements and their practical implementation
- Knowledge of Information Security tools and methods (i.e. Port Scanners, VA Scanners, SIEM Tools, PAM, DLP)
- Experience with MS Security Platforms (i.e. MS Defender, MS Intunes)
- Knowledge of Network Security Concepts (i.e. Network Segregation, DMZ, Private VLANs, IPSec)
- Knowledge of the Internet Threat landscape (phishing, ransomware, APT, etc.)
- Experience in working with both of MS Windows and Linux Environments
- Excellent written and verbal communication skills (English)
Your key attributes
- Experience with Code Review Tools (i.e. SonarQube, Dependency Check)
- Experience in auditing MS Windows Architectures (i.e. AD Group Policy, Users /Roles).
- Experience with Python and MS Powershell for automation
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment. As a Software & Performance Engineer, you will be pivotal in the development of software that provides real solutions. You will be deeply involved in the entire software development lifecycle and an integral part of all procedures to design, code, analyze and document application programs in Spring Framework. Working closely with other teams, you will be actively contributing to the process of evolving the company's products and you will play an important role in identifying and applying appropriate modern technologies and techniques for software development.
What you will do
- Monitor and support production environments
- Collaborate with other engineers to design, implement and publish to the world, demanding fintech services using Spring Framework
- Identify and apply appropriate modern technologies and techniques for software development
- Perform load-tests, analyze results, find root cause of performance issues and provide appropriate solutions proactively
- Troubleshoot challenging performance and stability issues in real world environments
What you will bring
- At least 5 years' of experience in a similar role
- Passion about software development
- Passion about application performance, reliability and scalability
- Strong software development skills in Java, Spring and bash scripting
- Solid foundation regarding computer science fundamentals including systems and networks
- Experience with distributed high concurrency and high throughput applications
- Experience and understanding of Relational databases, modeling and tuning for high throughput applications (Postgres)
- Experience and understanding of load balancers and reverse proxies (httpd, nginx)
- Experience with NoSQL databases (Elastic, Cassandra, Mongo) will be considered a plus
- Experience with queueing and event streaming systems
- Knowledge of using, configuring and setup of container orchestration tools (Docker Swarm, Kubernetes) will be considered a plus
- Familiarity with CI/CD tools would be considered a plus
- Experience in working with secure code development guidelines and coding practices (i.e. OWASP, NIST)
Your key attributes
- Strong desire for exploring, evaluating and understanding in depth old and new technologies
- Passion for learning new technologies and eagerness to collaborate with other creative minds
- Excellent judgment, organizational and problem-solving skills
- Ability to hit tight deadlines and work under pressure and strict attention to detail
- Excellent communication skills and team working mentality
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
🥳 CSR activities and festive events within any possible occasion
🍜 Enjoy comfortable open space restaurant with varied meal options every day
🎾 🧘️ Wellbeing activities access such as free on-site yoga classes, plus available squash court on our premises
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment.
We are looking for a Data Engineer to join our growing Data Engineering team. As part of our team, you will be able to design and implement highly scalable end-to-end batch and streaming data pipelines and contribute to Optasia’s success.
What you will do
- Improving scalability, stability, accuracy, speed and efficiency of our existing Data systems
- Design and develop end-to-end data processing pipelines
- Be comfortable navigating the following technology stack: Scala, Spark, Python3, scripting (Bash/Python), Hadoop, SQL etc.
- Design, build, test and deploy new libraries, frameworks or full systems while keeping to the highest standards of testing and code quality
- Develop, maintain and optimize our core libraries for batch processing and ingestion of large volumes of data to the big data infrastructure
- Build and maintain CI/CD orchestration
What you will bring
- Bachelor's or Master's degree in Computer Science or Informatics
- 2+ years of experience in Data engineering
- Working experience in software/data engineering and/or operations/DevOps/DataOps
- Working experience with the Apache Hadoop ecosystem (YARN, HDFS, HBase, Spark)
- Working experience with relational and NoSQL technologies
- Systems administration skills in Linux
- Experience with the deployment, configuration and maintenance of distributed systems and data/software engineering tools.
Your key attributes
- Experience in fluid virtual infrastructures such as containers (e.g Dockers, Kubernetes)
- Experience with data and ML flow engines and tools, e.g. Apache Airflow
- Passion for learning new technologies and eagerness to collaborate with other creative minds.
Why you should apply
What we offer:
👟 Flexible hybrid working
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
🥳 CSR activities and festive events within any possible occasion
🍜 Enjoy comfortable open space restaurant with varied meal options every day
🎾 🧘️ Wellbeing activities access such as free on-site yoga classes, plus available squash court on our premises
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment.
The Quantitative Risk Management Director joins a department of 50 members that is responsible for Credit Risk optimization. The primary role of this role is to research, build, implement and operate a framework for the quantification of model and market risk. The manager must be results-oriented, self-motivated and have the ability to thrive in dynamic and fast-pace environments. The role requires frequent interaction with Credit Traders and Quantitative Risk Data Scientists.
What you will do
- Measurement, monitoring and control of credit risk.
- Creation of a framework for the validation of risk models and strategies
- Review and validate existing and new risk models to establish their accuracy and suitability.
- Review and validate credit risk policies
- Conceptualize and define credit risk management reports
- Provide expert support and guidance to all risk stakeholders on risk taking.
- Validate and support risk optimization systems.
- Provide detailed analysis and documentation of methods, techniques, and findings.
- Engage in innovative research tasks for risk quantification and model validation.
What you will bring
- Masters or PhD in a numerate subject
- Minimum 5 years of direct experience on quantifying risk developing and enhancing financial and credit models
- Minimum 5 years of experience using Python, R or Matlab
- Minimum 5 years of experience using and retrieving data from structured datasets (SQL)
- Advanced understanding of market and credit risk quantification methods
- Advanced understanding of model validation techniques for both credit and market risk models
- Experienced in managing and developing a team of quantitative risk analysts and validation specialists
- Excellent analytical skills, evidence of statistical/machine learning models and algorithms development.
- Excellent ability to work under pressure, formulate and articulate solutions and defend assumptions
- Excellent ability to solve real world business problems using quantitative and computational techniques
- Excellent interpersonal, analytical, verbal and written communication skills
- Excellent ability to communicate technical ideas to colleagues outside the domain
- Excellent analytical and organizational skills with acute attention to details
- Experience in working with secure code development guidelines and coding practices (i.e. OWASP, NIST)
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
🥳 CSR activities and festive events within any possible occasion
🍜 Enjoy comfortable open space restaurant with varied meal options every day
🎾 🧘️ Wellbeing activities access such as free on-site yoga classes, plus available squash court on our premises
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment.
Junior Quantitative Risk Data Scientists are significant contributors of Optasia's advanced risk management and revenue optimization and members of the Credit Portfolio Optimization team. The Credit Portfolio Optimization team members have experience with credit and profit scoring, the development, deployment and operation of credit risk models, and the day-to-day risk management of large portfolio of loans. They have the capability to (i) develop statistical and machine learning algorithms for credit issuance and risk evaluation, (ii) optimize revenue through risk management, (iii) conduct risk analytics, and (iv) operationalize models and analytics in the daily risk management activities of large portfolios of loans. Quantitative Risk Data Scientists are part of a large team of 25 people.
What you will do
- Perform in-depth risk analysis and optimization on microloans, accounting for 80% of the role.
- Develop predictive models, with a focus on statistical models and occasional machine learning applications.
- Deliver actionable insights on credit risk through advanced big data analytics.
- Identify and evaluate credit risk factors using computational methods on large datasets.
- Collaborate with cross-functional teams to support data-driven decision-making.
- Continuously refine risk models to optimize financial outcomes and minimize risk exposure.
What you will bring
- Bachelor’s degree in data science, Statistics, Mathematics, or a related field.
- Strong foundation in statistical modeling; experience with machine learning models is a plus.
- Proficiency in programming languages such as Python or R, with experience in big data analytics.
- Solid understanding of risk analytics and credit risk factors.
- Ability to handle and analyze large data sets to draw meaningful insights.
- Strong analytical and problem-solving skills.
Your key attributes
- Strong interpersonal and communication skills.
- Ability to hit tight deadlines and work under pressure and strict attention to detail.
- Excellent judgment and problem-solving skills.
- Experience in working with secure code development guidelines and coding practices (i.e. OWASP, NIST)
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
🥳 CSR activities and festive events within any possible occasion
🍜 Enjoy comfortable open space restaurant with varied meal options every day
🎾 🧘️ Wellbeing activities access such as free on-site yoga classes, plus available squash court on our premises
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are looking for a highly motivated Program Manager (Revenue) to join Optasia and work closely with the Chief Revenue Officer to drive execution of strategic initiatives across the CRO organization.
This role acts as an extension of the CRO, supporting the definition, coordination, and delivery of key programs and projects spanning regions and functions. You will help translate revenue and growth priorities into concrete initiatives, ensure disciplined execution, and drive alignment across stakeholders.
This is not a sales operations or performance management role. Instead, it is a strategic execution and program leadership position, focused on enabling the CRO to move priorities forward at speed and with clarity.
This position is ideal for someone highly organized, structured, and execution-driven, who enjoys operating close to senior leadership in a fast-growing fintech environment.
What you will do
CRO enablement & strategic support
• Act as the CRO’s execution partner across his portfolio of strategic priorities
• Support agenda management, preparation, and follow-up for leadership meetings and key forums
• Prepare executive presentations, briefing materials, and decision documents
• Maintain a consolidated view of CRO initiatives and ensure clarity on priorities, ownership, and next steps
Strategic programs & project execution
• Drive CRO-led strategic initiatives from concept through delivery
• Translate CRO priorities into clear programs, workplans, milestones, ownership, and timelines
• Lead and coordinate projects across regions, partnerships, deployments, and growth initiatives
• Actively enable and support functions reporting into the CRO, helping structure priorities, clarify ownership, and accelerate execution
• Own day-to-day coordination of CRO initiatives, ensuring momentum, accountability, and disciplined follow-through
• Track execution progress, manage dependencies, and surface risks early
Strategic interface & ways of working
• Partner closely with the Strategy / CSO team to translate strategic direction into executable initiatives within the CRO organization
• Help embed structured ways of working across CRO-led initiatives
• Contribute to governance around prioritization, sequencing, and delivery of strategic programs
What you will bring
• 3–5 years’ experience in management consulting, program management, business operations, transformation, or similar high-impact environments
• Bachelor’s degree in Business, Economics, Engineering, or related field
• Strong structured thinking and problem-solving skills
• Proven ability to drive complex initiatives across multiple stakeholders
• Highly organized, detail-oriented, and comfortable operating close to senior leadership
• Advanced proficiency in PowerPoint and Excel
• Professional-level fluency in English
• Strong interest in growth, operating models, and execution excellence
• Hands-on mindset with strong ownership and accountability
• Motivated by impact and aligned with Optasia’s purpose: empower financial access for a more inclusive world
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
🥳 CSR activities and festive events within any possible occasion
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment.
What you will do:
- Assist on market research and identification of distribution partners in Africa
- Discover underserved segments
- Identify new asset classes
- Explore regulatory or market shifts
- Analyze competitor product gaps
- Define features
- Manage backlog
- Own CR prioritization
- Support initial product roll-outs and integrations
- Create detailed use cases, business requirements, and marketing requirements
- Conduct feasibility studies & write business plans
- Lead product design, development and release process for assigned products
- Coordinate the collection, description, analysis and prioritization of requests for new product functionality from customers and prospects, define MVP
- Monitor the developments and the dynamics of the fintech credit space
- Monitor the introduction of new credit product propositions
- Evaluate distribution partners and define products that fits their needs
- Prepare detailed business requirement specifications
- Prepare product requirement specifications (for new product ideas)
- Define GTM strategy
- Write/edit user manual, sales support documentation, proposal templates and other collateral
- Draft contract templates in conjunction with the legal team
- Engage with multiple stakeholders within our company to put together all the pieces of the product puzzle
- Train commercial and operations team on new product and new distribution partners
- Monitor and optimize the new products & partnerships during the 1st year of operations
What you will bring:
- At least 5 years experience Product Management/Large Account Management experience
- Bachelor’s or Master’s Degree in any related course (business degree, engineering)
- Ability to translate complex technical Specifications into clear user and commercial benefits
- Excellent PowerPoint and presentation skills
- Must have a facilitating and supportive attitude and a creative mindset
- Excellent knowledge of English language
- Ability to cope with fast changing technologies used in application developments
- Capability of integration in an international/multi-cultural environment
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment.
As an IT Support Engineer, you will ensure the upkeep, configuration, and reliable operation of Optasia computer systems. This is a technical position that requires a self-motivated technical engineer that has a wide range of technical experience, ability to communicate effectively while showing expertise at addressing and resolving simple or complex technical issues. The role requires flexibility to work independently and be an integral part of a multinational team.
What you will do
- Install, configure and maintain Optasia employees’ laptops, desktops, peripherals and printers
- Assist Optasia users with their hardware and software related requests.
- Ensure proper IT onboarding and offboarding of Optasia employees.
- Ensure that the IT Policy and Processes of the company are being followed. Work closely with company’s IT Security and IT Systems Administration teams for matters that affect the company’s internal IT infrastructure & Systems.
- Be responsible to keep up to date the company’s database related to users’ assets and consumables, inventory and active orders.
- Develop and maintain vendor relations and own Software License Management.
- Take on a key role to ensure that operating & software systems and related procedures meet the organizational IT Security needs and are in accordance with GDPR & ISO 27001 company guidelines.
- Provide recommendations when it comes to improving the organization’s IT systems. Inform team’s management about industry innovations and recommend relevant upgrades.
- Contribute to any other task that is or will be part of the duties of the IT Support team.
What you will bring
- A bachelor's degree in computer science, information technology, or similar
- At least 3 years of experience in similar position
- Exceptional ability to provide technical support to business users.
- Good knowledge and experience on:
- Installing, Administering and supporting Microsoft’s OS, Linux and MAC computers
- Microsoft Azure Administration
- Microsoft Intune Administration
- Active Directory (both on premise and Office365) administration
- Microsoft Exchange (both on premise and Office365) administration
- Office 365 applications suite such as Sharepoint, Onedrive etc.
- At least one Asset Management application
The following will be considered a plus:
- CompTIA A+ or similar certification
- Knowledge of Atlassian Jira and Confluence
- Basic scripting knowledge
Your key attributes
- Exceptional interpersonal and communication skills
- Ability to keep up with technical innovations and trends in IT support
- Good organizational skills
- Good time management skill
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
🥳 CSR activities and festive events within any possible occasion
🍜 Enjoy comfortable open space restaurant with varied meal options every day
🎾 🧘♀️ Wellbeing activities access such as free on-site yoga classes, plus available squash court on our premises
We are looking for a highly motivated and versatile Product Manager to join Optasia and support the end-to-end lifecycle of our fintech products. This role is ideal for someone who thrives in a fast-paced, global environment and is eager to take ownership across product strategy, execution, and commercial performance.
You will work closely with senior product leadership and cross-functional teams to drive product innovation, manage product roadmaps, and ensure successful delivery and growth of our solutions across multiple markets.
What you will do:
- Support the definition and execution of product vision, strategy, and roadmap
- Manage and prioritize product backlog in alignment with business goals
- Contribute to product innovation initiatives and new feature ideation
- Apply product discovery frameworks to validate ideas and identify opportunities
- Conduct market research, competitor analysis, and customer insights gathering
- Translate findings into actionable product improvements
- Gather and analyze requirements from customers and stakeholders
- Review and refine BRDs (Business Requirements Documents) and URS (User Requirements Specifications)
- Translate business needs into clear product requirements and Service Description Documents
- Act as a key point of contact for internal teams (Sales, Commercial, Marketing, Technology, Data)
- Provide product support and expertise to both internal and external stakeholders
- Ensure alignment across departments on product priorities and deliverables
- Support ownership of product P&L globally or per region
- Develop business cases for new features, products, or market expansion
- Assist in defining and executing Go-To-Market (GTM) strategies
- Provide technical pre-sales support including product presentations, demos, and solution design
- Support client discussions on integrations, hosting models, and product capabilities
- Define and track product KPIs, metrics, and dashboards
- Monitor product performance and recommend optimization actions
- Support reporting requirements for products, features, and channels
What you will bring:
- Minimum 3+ years of experience in Product Management, Product Ownership, or similar roles
- Proven track record in leading the 0-to-1 product lifecycle, from initial discovery and strategic framing to full-scale production launch and post-live optimization of high-traffic solutions
- Experience in fintech, banking, digital payments, lending, or telecom-related products is highly preferred Bachelor’s degree in Business, Engineering, Computer Science, or related field. MBA will be considered as a plus
- Strong technical understanding (APIs, integrations, system architecture concepts)
- Ability to work closely with engineering teams and understand technical constraints
- Solid understanding of product lifecycle, discovery frameworks, and agile methodologies
- Self-driven, proactive, and able to operate in a fast-paced, global environment
- Experience with roadmap planning, backlog management, and prioritization
- Strong analytical and problem-solving skills
- Excellent English communication skills (written and verbal) , additional languages are a plus
- Strong stakeholder management and interpersonal skills
- Excellent presentation and storytelling abilities
- Experience working in emerging markets
- Exposure to AI-driven credit scoring, BNPL, or mobile financial services
- Familiarity with data analytics tools and dashboarding (e.g., Power BI, Tableau)
Why you should apply
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
The Data Intelligence Lead will be responsible for leading the regional analytics function, with a strong emphasis on commercial impact. The role requires expertise in data analysis, market evaluation, campaign design/ execution and opportunity identification, as well as the ability to initiate new strategies to increase the revenue. The successful candidate will be a fast adopter and initiator, capable of building and managing regional analytics and campaigns to enhance business intelligence.
What you will do
Regional Intelligence & Opportunity Identification
- Build and maintain a deep analytical understanding of your regional markets: active user base, cohort behavior, loan uptake, ARPU/ADPU trends, repayment patterns, and eligibility utilization rates.
- Identify gaps between addressable market size and current penetration — product type, customer segment, and geography.
- Benchmark performance across markets within the region to surface best practices and underperforming areas requiring intervention.
- Track market-level signals (subscriber data, macroeconomic indicators, competitor activity) to anticipate shifts in demand or risk.
- Analyze customer behavior and market gaps to recommend new product or pricing suitable for the region
- Work with the Product and Technology teams to input regional requirements into product roadmaps.
CVM Campaign Design & Execution
- Design, build, and own end-to-end CVM campaigns — targeting, segmentation, messaging, channel, timing, and offer — in close collaboration regional commercial team.
- Drive campaigns aimed at increasing active user share, improving loan frequency, reducing dormancy, and reactivating borrowers.
- Define success metrics and run A/B tests to continuously improve campaign effectiveness.
- Monitor campaign performance in real time, report outcomes against KPIs, and iterate rapidly based on results.
- Manage the campaign calendar across your regional portfolio
Commercial & Stakeholder Support
- Produce regular performance dashboards and narrative reports for internal steak holder covering revenue, disbursements, cohort KPIs, and campaign outcomes.
- Support the regional Commercial teams with data-driven insights during negotiations and strategy.
- Flag underperforming deployments early, diagnose root causes, and propose corrective actions.
What you will bring
- Bachelor’s or master’s degree in business Analytics, Data Science, Computer Science, Engineering, Statistics, Economics, or a related field.
- 4–6 years in data analytics and CVM experience preferably within fintech, telecom, or banking sectors.
- Hands-on experience designing and executing CVM or upsell/crosssell campaigns, with measurable commercial outcomes.
- Solid understanding of cohort analysis, funnel metrics, customer lifetime value, and campaign attribution.
- Demonstrated ability to identify business opportunities and drive commercial growth through data insights.
- Proficiency in analytics tools (e.g., SQL, Python, R, Tableau, Power BI).
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
Since company’s inception, over a decade ago, we have grown to become a global leader in the Fintech fields, constantly expanding and adding new solutions, offerings, and untapped monetization opportunities for all our partners and clients.
As a Procurement Senior Manager, you will be responsible for managing the procurement of products and services for the company’s needs and the needs of the company’s customers, finding cost-effective deals and suppliers, and creating strong relationship with company’s suppliers. With your expertise in the field of supply chain and logistics, you will be ensuring quality control and adhering to the company’s policies and procedures on supply chain management.
What you will do
- Develop procurement strategies that are inventive and cost-effective.
- Source and engage reliable suppliers and vendors, focused on sourcing Hardware, Software and auxiliary equipment, implementation contracts, SLA contracts and logistic solutions.
- Negotiate with suppliers and vendors to secure advantageous terms.
- Review existing contracts with suppliers and vendors to ensure on-going feasibility.
- Maintain accurate purchase and pricing records
- Build and maintain long-term relationships with vendors and suppliers.
- Log purchase orders and organize and confirm delivery of goods and services.
- Maintain proper HW stock aligned with the strategy and the needs of the company
- Ensure that the Company’s asset Management application is always up-to-date
- Produce insightful reports regarding the company’s asset status and proactive actions needed
- Follow-up HW maintenance issues affecting the company’s live services
- Perform risk assessments on potential contracts and agreements.
- Control the procurement budget and promote a culture of long-term saving on procurement costs
- Oversee and manage the IT systems that track shipments, inventory, and the supply of goods
What you will bring
- Bachelor’s degree in supply chain management, logistics, or business administration
- 8+ years’ working experience as a Procurement Manager, Procurement Officer or Head of Procurement in a multinational environment
- Knowledge of sourcing and procurement techniques as well as a dexterity in “reading” the market
- In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms
- Experience with Asset Management applications
- Experience with ERP applications (e.g. SAP) and ticket management (e.g. Jira)
- Aptitude in decision-making and working with numbers
- Experience in collecting and analyzing data
- Multi-tasking and time-management skills, with the ability to prioritize tasks
- Highly organized and detail oriented
- Fluent in English
- Open to travel occasionally
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment. Quantitative Risk Data Scientist significant contributors of Optasia’s advanced algorithmic trading and portfolio optimization unit. As member of the Credit Portfolio Optimization team in Optasia, you will have an opportunity to combine the disciplines of risk management, research, and technology to operate trading strategies across multiple projects. You are expected to leverage your experience and knowledge in making critical decisions in real-time processes, while working closely with experienced traders, big-data, and machine-learning engineers to ensure optimal system performance.
What you will do
- Design and implement algorithmic solutions for revenues optimization though credit risk analysis.
- Deliver credit-risk insights through big data risk analytics.
- Development and implementation of portfolio risk assessment tools and procedures to monitor and manage credit risk.
- Conduct detailed risk analysis on microloans and other financial products, optimizing risk models to improve decision-making.
- Identify and evaluate credit risk factors using advanced computational methods on large datasets.
- Develop predictive models, including both statistical and machine learning approaches, to support risk management strategies.
- Collaborate closely with data scientists and data & machine learning engineers.
- Continuously refine and improve risk assessment methodologies to align with evolving market conditions.
What you will bring
- Bachelor’s or master’s degree in data science, Statistics, Finance, Mathematics, or a related field.
- Proven experience (2-5 years) in quantitative risk analysis, preferably within the financial services sector.
- Expertise in developing and implementing algorithmic models for revenue and risk optimization.
- Strong proficiency in statistical modeling, with experience in machine learning models.
- Proficiency in programming languages such as Python or R, with extensive experience in big data risk analytics.
- Demonstrated ability to develop and implement portfolio risk assessment tools.
- Strong problem-solving skills and attention to detail in analyzing complex data sets.
Your key attributes
- Excellent judgment and problem-solving skills
- Self-motivated, self-directed, resourceful and in possession of a high level of personal initiative
- Communication skills
- Creative skills
- Experience in working with secure code development guidelines and coding practices (i.e. OWASP, NIST)
Why you should apply
What we offer:
👟 Flexible hybrid working
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
🥳 CSR activities and festive events within any possible occasion
🍜 Enjoy comfortable open space restaurant with varied meal options every day
🎾 🧘️ Wellbeing activities access such as free on-site yoga classes, plus available squash court on our premises
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of like minded individuals who are delivering solutions in an innovative and exciting environment.
Data is at the core of Optasia growth plan and the ML Engineering team is a significant contributor to Optasia’s success and growth, achieved through data driven insights and decision making. We are currently leveraging and ingesting data from multiple sources into our large-scale big data clusters and develop and run multiple analytical pipelines, over a state-of-the art big data technology stack.
ML Infrastructure Engineers are significant contributors of the company’s data driven automated decision making and risk management. They have extensive experience with machine learning flows, and the development and deployment of advanced algorithms. Their responsibilities include (i) building robust ML pipelines , (ii) designing and developing statistical and machine learning algorithms, and (iii) operationalizing these solutions to strengthen in credit risk management — directly contributing to Optasia’s success.
What you will do
- Contribute to the design and development of the microservices and tools that support Machine Learning lifecycle at Optasia.
- Contribute to the design and delivery of scalable, real-time microservices used globally.
- Drive continuous improvements in the development lifecycle in collaboration with the team.
- Design, develop and maintain large-scale Spark jobs using PySpark and Scala.
- Build and manage CI/CD pipelines with Jenkins.
- Develop automation scripts using Python or Bash.
- Develop and deploy scalable Airflow pipelines that support the Machine Learning lifecycle.
- Perform data exploration and analysis to scope, build, and iterate on Machine Learning proof-of-concepts (PoCs).
- Partner with Engineers and Credit Risk team to design and deliver solutions that drive business value at Optasia.
- Optimize the codebase through Spark job tuning and refactoring.
- Drive improvements to our feature engineering engine to support more efficient ML workflows.
What you bring
- Bachelor’s or Master’s degree in Electrical Engineering, Computer Science, or Informatics.
- 2+ years of industry experience with an engineering background.
- Solid understanding of core Machine Learning concepts and MLOps.
- Good knowledge in Python and PySpark (or Scala).
- Strong knowledge of the Hadoop ecosystem.
- Proficiency in SQL.
- Proficiency in Linux.
- Strong knowledge of end-to-end API development and deployment.
- Proficiency in building and managing Dockerized applications.
- Experience with workflow orchestration tools such as Airflow (or similar).
- Familiarity with CI/CD best practices.
- Ability to meet tight deadlines, work under pressure, and maintain strict attention to detail.
- Awareness of emerging technologies, with the ability to quickly learn and adapt to new tools and frameworks.
What we offer:
👟 Flexible remote working
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment.
As a member of the Technical 1st-Level Support team in Optasia, you will ensure the highest level of system availability and performance. The Technical 1st-Level Support Engineer will be responsible for monitoring, supervising and maintaining the system and network elements and make decisions and adjustments in order to ensure optimal network performance and organizational productivity.
What you will do
- Day to day monitoring of the system, network, application and service alerts and provide first level of support on rotating shifts (24/7)
- Respond to alerts by verifying, determining the cause and resolving or escalating as necessary
- Record of all incidents and alerts into an incident log based on defined standards. Ensure all logs contain clear problem description, resolutions and all activities carried during resolution of the problem
- Perform health checks and quality checks procedures to the system in order to verify operational excellence
- Serve as liaison between various support groups during system outages, and work with third party vendors or service providers to remediate outage issues
- Demonstrate ability for multitasking, team playing, analytical thinking, prioritizing
- Demonstrate hands-on experience of relational databases, application servers, web servers, VMware and Linux environments
- Work with case management tools and monitoring tools
What you will bring
- Availability to be on a rotating schedule (shifts)
- 2 years' experience in Technical Support/Network Operations Center
- Good skills in Network Systems
- Good knowledge of Linux and RDBMS
- Good monitoring and analytical skills
- Good written and verbal communication skills
- Passion for learning new technologies and eagerness to collaborate with other creative minds
- Pro-activeness, accountability and results orientation
- Diligence and attention to detail are also key skills along with ability to multi-task and prioritize work appropriately
- Ability to handle multiple clients, multiple team members and priorities with confidence
- Flexible, eager, ambitious, and adaptable to change
- Excellent judgment, organizational and problem-solving skills
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
🥳 CSR activities and festive events within any possible occasion
🍜 Enjoy comfortable open space restaurant with varied meal options every day
🎾 🧘♀️ Wellbeing activities access such as free on-site yoga classes, plus available squash court on our premises
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
The Vice President, Financial Planning & Analysis (VP FP&A) is the Group CFO’s primary business partner for performance, planning and value creation. This is a highly senior, commercial role in a listed environment, responsible for turning data into decisions, plans into outcomes and performance into shareholder value.
You will own the Group planning and forecasting cycle, lead performance reviews with Commercial and Regional leadership, and shape the financial narratives presented to the Executive Committee, Board and investors. You will challenge the business, support strategic decision-making and ensure that Optasia continues to deliver profitable, capital-efficient growth.
What you will do
Strategic finance & leadership
- Act as the right hand to the Group CFO on all matters related to Group performance, planning and external guidance.
- Provide forward-looking financial insight to the CEO, Executive Committee and Board, helping to prioritize strategic initiatives, capital allocation and growth bets.
- Lead the Group FP&A function globally, setting standards, ways of working and best practice across regions and business units.
- Own the financial narrative that underpins strategy papers, Board materials, investor communication and guidance.
Performance management & commercial business partnering
- Run the Group performance rhythm (monthly performance reviews, quarterly deep dives), ensuring a sharp focus on revenue, profitability, unit economics and cash.
- Partner with Commercial, Product, Risk and Operations leaders to translate commercial plans into financial outcomes, challenge underperformance and agree corrective actions, and build robust business cases for new products, markets and partnerships.
- Drive commercial analytics: pricing, take-rate optimization, partner economics, portfolio profitability and return on capital.
- Ensure clear accountability for P&L ownership across regions and products, supported by KPIs and dashboards.
Planning, budgeting & forecasting
- Own the Group budget and forecasting process (P&L, balance sheet and cash flow) across all entities and business lines.
- Lead dual-track planning: internal stretch plan to drive ambition, and external guidance plan aligned with market expectations and JSE disclosure requirements.
- Implement and continuously improve rolling forecasts and Integrated Business Planning (IBP), with clear linkages between volume drivers, risk, funding and profitability.
- Coordinate with Treasury, Risk and HR to ensure alignment between financial plans, funding strategy and workforce plans.
Advanced analytics & decision support
- Build and maintain a robust decision-support toolkit: driver-based models, scenario analysis, sensitivity analysis and “what-if” simulations.
- Use advanced analytics to improve accuracy on demand, FX, churn, loss rates and funding costs.
- Provide clear, concise insight to senior stakeholders through variance analysis focused on drivers and actions, value-bridge analysis, and post-investment reviews.
Data, systems & reporting
- Set requirements and priorities for EPM / planning tools, BI and data platforms in partnership with Finance Systems and Data teams.
- Ensure a single source of truth for performance reporting, with automated dashboards and drill-downs for executives and regional leaders.
- Oversee the production of Board and Committee FP&A content, ensuring consistency between internal reporting, external reporting and guidance.
- Maintain strong governance and controls around models, assumptions, versioning and approvals.
Team leadership & capability building
- Build, lead and develop a high-performing FP&A team across geographies.
- Embed a performance and challenge culture in Finance: curious, commercial, data-driven and action-oriented.
- Coach senior business leaders on financial acumen, value drivers and capital allocation
What You Will Bring
- 12–15+ years in senior FP&A / Commercial Finance / Strategic Finance roles, with at least 5+ years at Group or Regional level in a complex, international business.
- Experience in a listed company (ideally on JSE or other major exchange) or in a business preparing for / transitioning to public-company standards.
- Proven track record of owning and running Group-wide budgeting and forecasting, leading performance reviews and challenging senior stakeholders, and supporting strategy, M&A and major commercial negotiations with robust financial insight.
- Background in FinTech, financial services, telco, payments, or data-driven B2B/B2B2X models is a strong plus.
- Strong commercial mindset – comfortable talking revenue, pricing, partners and customer metrics, not just costs.
- Exceptional analytical and modelling skills, including scenario and sensitivity analysis.
- High executive presence – able to hold the room with the CFO, CEO, Board and investors; able to challenge respectfully and constructively.
- Confident user of modern EPM / BI / data platforms and comfortable working with advanced analytics and large data sets.
- Excellent storytelling and communication skills: can turn complex analysis into clear, actionable messages and narratives.
- Experience leading international teams and working in multicultural environments.
- Degree in Finance, Economics, Accounting or related field; MBA, CFA or equivalent post-graduate qualification is an advantage.
- Professional accounting qualification (e.g. ACCA, CA, CPA) beneficial but not essential if commercial and FP&A experience is strong.
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
🥳 CSR activities and festive events within any possible occasion
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
- The ideal person will possess excellent market-mapping and stakeholder management skills, a strong understanding of candidate experience, and the ability to deliver high-quality hiring outcomes across technical, commercial, and corporate functions.
- Experience building talent pipelines across multiple geographies including Africa, Asia and Greece, using data to improve hiring outcomes, and representing a compelling employer brand in competitive markets is essential.
This is a senior team role in a growing organization - an opportunity to work in a company where a go-getter spirit and customer orientation are valued as highly as technical excellence.
Detailed overview
Location: Johannesburg, Dubai, Athens
Candidate Profile
- A proactive, commercially aware talent acquisition specialist who can influence senior hiring stakeholders and drive rigorous, high-quality recruitment delivery.
- Comfortable operating in a fast-paced, international environment, balancing immediate hiring needs with longer-term talent pipeline development and workforce planning activities.
- Passionate about candidate experience, inclusive hiring practices, and using data and market insight to improve speed, quality, and consistency in hiring.
Key Responsibilities
- Lead end-to-end recruitment delivery for critical and senior hires across multiple functions and geographies, ensuring an exceptional candidate and hiring manager experience.
- Partner with business leaders to define role briefs, success profiles, assessment approaches and sourcing strategies aligned to business priorities.
- Build and execute proactive sourcing and talent mapping strategies across relevant markets, with a strong focus on hard-to-fill and business-critical roles.
- Use recruitment data to track funnel health, time-to-fill, quality of hire indicators, source effectiveness and process bottlenecks, providing recommendations for continuous improvement.
- Act as a trusted advisor to hiring managers on talent availability, compensation positioning, interview quality, and competitive market dynamics.
- Champion consistent, structured, and inclusive selection processes that improve decision quality and reduce bias.
- Collaborate with People team colleagues to ensure smooth offer, onboarding, and workforce planning processes.
- Help strengthen employer branding by representing Optasia effectively in the market and crafting compelling outreach and candidate communications.
- Support continuous improvement of recruitment processes, tools, and interview capability across the business.
Requirements
- Minimum of 6 years in-house and/or agency recruitment experience with a strong track record hiring for international, high-growth, technology-led or fintech organizations.
- Proven ability to manage multiple searches simultaneously across functions, seniority levels, and geographies while maintaining high standards and pace.
- Strong capability in direct sourcing, talent mapping, structured interviewing, stakeholder management and offer negotiation.
- Experience using recruitment data and market intelligence to influence decisions and improve hiring outcomes.
- Good understanding of hiring compliance, candidate data handling, and local market considerations across at least some of the countries where the company operates.
- Data-driven, candidate-centric and business-oriented approach to talent acquisition.
- Experience in a challenging, dynamic and complex business environment with a focus on multiculturalism and internationalism.
- Ability to quickly build trust with candidates, hiring managers and cross-functional partners.
- Strong diplomatic and interpersonal skills with high levels of professionalism and integrity.
- Ability to plan and prioritize work under tight deadlines, work on own initiative, and as a member of a team.
Why Optasia?
Optasia is a high-growth, AI-powered financial infrastructure platform serving over 432 million users in emerging markets across Africa and Asia. By harnessing the power of AI and real-time data we unlock financial opportunities for customers. We have been recognized as a top fintech by Forbes Middle East, culminating in a successful JSE listing in 2025.
At Optasia, our global team builds the tech, products and services which will change the game for the world's unbanked population. We empower our people by offering unique employee experiences and support individual careers by prioritizing well-being and embracing flexibility.
Benefits include:
- Work From Anywhere Policy
- Competitive remuneration package
- Performance-based bonus scheme
- Extra day off on your birthday
- Comprehensive private healthcare insurance
- All the tech gear you need to work smart
Join us in shaping the future of Optasia as we grow together. Explore more at optasia.com
This is not a junior or mid-level role. This is a Senior team role in a growing organization - an opportunity to work in a company where a go-getter spirit and customer orientation are valued as highly as technical excellence.
Detailed overview
Location: Athens, Greece
Key Responsibilities
- Act as the single point of contact for the employees and leaders in your region.
- Act as a strategic partner in your region, identifying the people needs required by the business.
- Partner with senior business leaders to shape and execute people strategies that align with company growth priorities, organization design needs, and workforce plans.
- Act as a thought leader and coach. Providing trusted guidance on performance, engagement, talent planning, succession, team effectiveness, change management and complex employee relations matters.
- Use people data and business insight to identify trends, diagnose organizational issues, and recommend practical actions that improve retention, productivity and leadership capability.
- Support leaders through organizational change, including restructures, operating model changes, role clarity and communication planning.
- Collaborate with Talent Acquisition, Rewards, Payroll and People Operations colleagues to ensure joined-up delivery of core people processes and a consistent employee experience.
- Coach and challenge managers to raise the quality of decision-making, leadership behaviours, and people management practices across their functions.
- Acts as HR policy and process expert: lead annual people cycles such as performance reviews, talent reviews, promotions, workforce planning, and compensation discussions.
- Ensure local practices remain aligned with employment legislation, internal policy, and Optasia's values.
- Lead the continuous improvement of People team frameworks, policies, and manager enablement tools to support international scale.
Why Optasia?
Optasia is a high-growth, AI-powered financial infrastructure platform serving over 432 million users in emerging markets across Africa and Asia. By harnessing the power of AI and real-time data we unlock financial opportunities for customers. We have been recognized as a top fintech by Forbes Middle East, culminating in a successful JSE listing in 2025.
At Optasia, our global team builds the tech, products and services which will change the game for the world's unbanked population.
- The ideal person will possess strong analytical skills, a strategic mindset, with proven leadership experience in daily delivery of compensation, benefits, immigration and mobility activities.
- Familiarity with regional labor laws related to remuneration and a passion for fostering a positive workplace culture are essential.
This is a senior team role in a growing organization - an opportunity to work in a company where a go-getter spirit and customer orientation are valued as highly as technical excellence.
Detailed overview
Location: Johannesburg, Dubai, Athens
Candidate profile
- A commercially-minded Total Reward leader with proven experience diagnosing, designing and delivering cost effective reward frameworks in high-growth, international, technology-led or fintech organizations, ideally including African and Asia markets.
- Comfortable operating at both strategic and hands-on levels, using data, benchmarking and market insight to shape competitive, scalable, and equitable compensation and benefits offerings across multiple countries.
- Passionate about building transparent, employee-centric reward philosophies, partnering effectively with senior leaders, and navigating complex regulatory environments with sound judgement and integrity.
Key Responsibilities
- Oversee the development and execution of a comprehensive & standardized compensation structure across all functions, regions, and levels within the organization, including base pay, variable pay programs, sales incentives, long and short-term incentive plans, stock options, and executive compensation.
- Own and administer immigration and relocation/mobility activities which will be a core focus of the role. Coordinating and managing relocations and commuters’ programs, EEA arrangements, work permits and related reward elements (correct ICP and equity tax allocation and recording across jurisdictions, equal pay calculations, FX equalization allowances and payments coordination with relevant payroll teams) and local authority reporting.
- Liaise with senior leadership, and the Legal team on all legal issues relating to compensation & benefits, maintaining a working knowledge of local laws, customs, and practices influencing compensation and benefits.
- Provide relevant data and recommendations to guide decision-making related to compensation, org structure, attrition, promotions, and other people-related activities.
- Analyze trends in the business, economy, and employment marketplace to identify issues and opportunities to enhance global workforce planning strategies.
- Facilitate the process of job evaluation and salary surveys, advise on salary budgets, and prepare policies and procedures to ensure equitable and competitive employee compensation.
- Monitor, evaluate and harmonize the company's benefits programs, ensuring they are globally aligned, locally relevant, cost-effective, flexible, consistently applied, and do not expose the company to undue risks.
- Lead on communicating the company compensation philosophy and framework to employee and manager groups and delivering associated training as required.
- Train regional and local People team members to support compensation, benefit, and reward programmes.
- Manage vendor performance and relationships ensuring ROI.
Requirements
- 6+ years experience fully owning the international Compensation & Benefits agenda of a company over several countries in Africa, Asia and beyond.
- A passion for data-driven, People-centric, and business-oriented compensation philosophy & practices.
- Experience in a remuneration and compensation environment in the countries where the company operates.
- Ability to create effective working partnerships with key stakeholders.
- Experience in a challenging, dynamic, and complex business environment with a focus on multiculturalism and internationalism.
- Ability to quickly build trust with staff, vendors, and partners.
- Strong diplomatic and interpersonal skills with high levels of professionalism and integrity.
- Knowledge of in-country employment regulations and ability to apply them to the company.
- Proven experience conducting total reward benchmarking using formal 3rd party data and conducting full job architecture and evaluation systems.
- Ability to plan and prioritize work under tight deadlines, work on own initiative, and as a member of a team.
- Proven experience educating employees and managers about transparent compensation philosophy and framework.
Why Optasia?
Optasia is a high-growth, AI-powered financial infrastructure platform serving over 432 million users in emerging markets across Africa and Asia. By harnessing the power of AI and real-time data we unlock financial opportunities for customers. We have been recognized as a top fintech by Forbes Middle East, culminating in a successful JSE listing in 2025.
At Optasia, our global team builds the tech, products and services which will change the game for the world’s unbanked population. We empower our people by offering unique employee experiences and support individual careers by prioritizing well-being and embracing flexibility.
Benefits include:
- Work From Anywhere Policy
- Competitive remuneration package
- Performance-based bonus scheme
- Extra day off on your birthday
- Comprehensive private healthcare insurance
- All the tech gear you need to work smart
Join us in shaping the future of Optasia as we grow together. Explore more at optasia.com
- The ideal person will possess strong payroll governance, analytical, and stakeholder management skills, together with the ability to deliver accurate, timely, and compliant payroll operations in a complex international environment.
- Experience managing payroll vendors, strengthening controls, and navigating local payroll requirements across Africa, Middle East, Asia and other international markets is essential.
This is a key role in a growing organization - an opportunity to work in a company where a go-getter spirit and customer orientation are valued as highly as technical excellence.
Detailed overview
Location: Athens or Dubai
Candidate Profile
- A detail-oriented and commercially aware payroll leader who can combine rigorous operational control with a high-quality employee experience.
- Proven experience working across multiple jurisdictions in Africa and Asia, balancing standardization, compliance, accuracy and pace in a fast-changing environment.
- Passionate about building robust payroll processes, improving controls, and partnering effectively across People, Finance, Legal, and third-party vendors.
Key Responsibilities
- Lead the accurate and timely delivery of payroll across multiple countries, coordinating internal inputs and external providers to ensure payroll is processed correctly and on schedule.
- Own payroll governance, controls, calendars, reconciliations, and audit readiness, ensuring payroll processes are well-documented, compliant, and scalable.
- Partner closely with People, Finance, Legal, and third-party vendors to manage payroll-related changes including new hires, exits, compensation changes, benefits deductions, equity-related inputs and statutory updates. Analyzing payroll trends and cost management is required.
- Monitor local payroll legislation, tax, social security, and reporting requirements, escalating risks and ensuring appropriate operational responses.
- Drive continuous improvement in payroll processes, systems, data quality and reporting, using metrics and root-cause analysis to reduce errors and improve efficiency.
- Identify and manage new payroll vendors in new geographic locations as the company expands into new markets. Integrate acquisitions, restructures, and changes to employment models where relevant.
- Manage payroll vendors and service partners, ensuring strong performance, issue resolution, compliance and value for money.
- Produce payroll reporting and insights for Finance and People stakeholders, supporting forecasting, controls and decision-making.
- Contribute to employee communication and manager guidance on payroll-related topics with clarity and professionalism.
Requirements
- Progressive global payroll experience with meaningful leadership responsibility for multi-country payroll operations.
- Strong knowledge of payroll processes, controls, reconciliations, compliance requirements, and vendor management in international environments.
- Experience working across multiple countries, with good understanding of payroll legislation and employment-related statutory requirements in the markets where the company operates.
- Demonstrated ability to partner effectively with Finance, People, Legal, and external providers on complex payroll matters.
- Data-driven, detail-oriented, and business-oriented approach to payroll governance and service delivery.
- Experience in a challenging, dynamic, and complex business environment with a focus on multiculturalism and internationalism.
- Ability to quickly build trust with employees, managers, vendors and partners.
- Strong diplomatic and interpersonal skills with high levels of professionalism and integrity.
- Ability to plan and prioritize work under tight deadlines, work on own initiative and as a member of a team.
- Experience improving payroll processes, systems, and controls in scaleup or transformation environments.
Why Optasia?
Optasia is a high-growth, AI-powered financial infrastructure platform serving over 432 million users in emerging markets across Africa and Asia. By harnessing the power of AI and real-time data we unlock financial opportunities for customers. We have been recognized as a top fintech by Forbes Middle East, culminating in a successful JSE listing in 2025.
At Optasia, our global team builds the tech, products and services which will change the game for the world's unbanked population. We empower our people by offering unique employee experiences and support individual careers by prioritizing well-being and embracing flexibility.
Benefits include:
- Work From Anywhere Policy
- Competitive remuneration package
- Performance-based bonus scheme
- Extra day off on your birthday
- Comprehensive private healthcare insurance
- All the tech gear you need to work smart
Join us in shaping the future of Optasia as we grow together. Explore more at optasia.com
- The ideal person will possess strong operational leadership, systems thinking, and process design skills, together with the ability to create efficient, compliant, and employee-centric people services across multiple markets.
- Experience leading core people operations, HR systems, policy governance, and service delivery in complex international environments is essential.
- Proven experience meeting a clear set of stretch SLA’s and KPIs is essential.
This is not a junior or mid-level role. This is a Senior team role in a growing organization - an opportunity to work in a company where a go-getter spirit and customer orientation are valued as highly as technical excellence.
Detailed overview
Location: Athens
Candidate Profile
- A strategic and hands-on People Operations leader who can build scalable infrastructure while ensuring excellent day-to-day service delivery for employees, managers and stakeholders.
- Comfortable working across multiple countries and balancing standardization with local relevance, compliance and practical business needs.
- Passionate about process excellence, HR systems, governance and creating a frictionless employee experience across the full employment lifecycle.
Key Responsibilities
- Lead the design and delivery of global people operations frameworks, policies, processes, and service standards across the employee lifecycle.
- Own and continuously improve core people operations processes including onboarding, employee changes, offboarding, document management, case management and policy administration.
- Ensure people operations practices are globally aligned, locally compliant, well-governed, and scalable across existing and new markets.
- Partner with Legal, Finance, Payroll, IT and senior People stakeholders to manage risk, strengthen controls and improve operational effectiveness.
- Drive HR systems optimization, data quality, reporting capability, AI workflow automation, and the effective use of people technology.
- Establish and monitor service metrics, SLAs, and quality standards, using data to identify pain points and improve the employee and manager experience.
- Lead the development of clear documentation, governance routines, and manager/employee guidance to support consistent execution of people processes.
- Manage vendors and external partners relevant to people operations, ensuring service quality, compliance and return on investment.
- Build and develop a high-performing People Operations capability that can support international growth and evolving business complexity.
Requirements
- Progressive global HR experience with significant leadership experience in People Operations, shared services and HR operations roles.
- Proven experience in designing people metric dashboards and reporting. Experienced in analysing and communicating the story behind people data trends in clear and compelling language.
- Demonstrated success building and improving scalable HR processes, controls, and service delivery models in high-growth, international organizations.
- Strong knowledge of HR operations, employee lifecycle administration, policy governance, HRIS, data quality and operational risk management.
- Experience working across multiple countries, with good understanding of local employment law, administration requirements and compliance considerations in the markets where the company operates.
- Data-driven, employee-centric, and business-oriented approach to process design and service improvement.
- Experience in a challenging, dynamic, and complex business environment with a focus on multiculturalism and internationalism.
- Ability to create effective working partnerships with key stakeholders.
- Ability to quickly build trust with employees, managers, vendors and partners.
- Strong diplomatic and interpersonal skills with high levels of professionalism and integrity.
- Ability to plan and prioritize work under tight deadlines, work on own initiative and as a member of a team.
Why Optasia?
Optasia is a high-growth, AI-powered financial infrastructure platform serving over 432 million users in emerging markets across Africa and Asia. By harnessing the power of AI and real-time data we unlock financial opportunities for customers. We have been recognized as a top fintech by Forbes Middle East, culminating in a successful JSE listing in 2025.
At Optasia, our global team builds the tech, products and services which will change the game for the world's unbanked population. We empower our people by offering unique employee experiences and support individual careers by prioritizing well-being and embracing flexibility.
Benefits include:
- Work From Anywhere Policy
- Competitive remuneration package
- Performance-based bonus scheme
- Extra day off on your birthday
- Comprehensive private healthcare insurance
- All the tech gear you need to work smart
Join us in shaping the future of Optasia as we grow together. Explore more at optasia.com
We are seeking enthusiastic professionals, with energy, who are result driven and have can-do attitude, who want to be part of a team of likeminded individuals who deliver solutions in an innovative and exciting environment.
As a Financial Systems Analyst, you will support the day-to-day administration and smooth operation of the organization’s core financial and enterprise systems. The role sits at the intersection of finance and technology, requiring both analytical precision and a proactive attitude towards system maintenance, data integrity, and cross-functional coordination
What you will do
Daily & Routine Operations
- Monitor and validate daily FX rate processing jobs to ensure currency data is current and accurately reflected across financial systems.
- Review Expense Report jobs on a daily basis, identifying and resolving any items that remain un-synced to maintain data consistency.
- Monitor employee data synchronization feeds from SAP SuccessFactors, diagnosing and resolving any errors to ensure HR and financial records remain aligned.
Master Data Management
- Create and maintain supplier master records in SAP ByDesign, ensuring completeness and accuracy of vendor information.
- Set up new General Ledger (GL) accounts in SAP in accordance with the company’s chart of accounts and financial reporting requirements.
- Create and manage customer and product records in Tagetik, supporting the consolidation and performance management reporting process.
- Create new customers and projects in Zoho, and manage user account activation to support project tracking and CRM workflows.
Periodic & Month-End Activities
- Execute period open/close procedures during the first week of each month across relevant systems, coordinating with Finance to meet reporting deadlines.
- Issue monthly timesheet reminders to users via SAP Analytics Cloud to support accurate time recording and project cost allocation.
- Open new projects in SAP and maintain existing project structures, ensuring data is kept up to date to support financial planning and reporting.
System Support & Escalation
- Act as the first point of contact for system-related issues, raising and managing support tickets with the SAP partner for SAP ByDesign and SuccessFactors.
- Track open tickets through resolution, following up with consultants and communicating progress to internal stakeholders as required
Systems environment
The successful candidate will work across the following platforms:
- SAP ByDesign: Core ERP — GL accounts, suppliers, entities, projects, period management, procurement
- SAP SuccessFactors: HR system — employee data synchronization
- SAP Analytics Cloud: Reporting & timesheet management
- Tagetik: Financial consolidation & performance management
- Zoho: CRM/ Expenses administration
What you will bring
- Degree in Information Technology, Finance, Accounting, or a related field
- 2–3 years of experience as a Financial Systems Analyst or in a similar role; experience in Fintech is a plus
- Hands-on SAP experience and solid accounting knowledge; SAP certification is considered an advantage
- Familiarity with SAP ByDesign or other SAP Cloud systems, SAP Analytics Cloud, CCH Tagetik, project management tools (e.g. Wrike), and financial planning & budgeting tools is a plus
Why you should apply
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
Since company’s inception, over a decade ago, we have grown to become a global leader in the Fintech fields, constantly expanding and adding new solutions, offerings, and untapped monetization opportunities for all our partners and clients.
As member of the Data Assurance team in Optasia, you will work closely with the Data Architect to perform automated sanity checks in large scale volumes of pre-processed and post-processed data and test various algorithms used in the Credit Risk Assessment procedure for nano and micro-finance.
Working closely with other creative minds, the Data Assurance Engineer will be able to demonstrate his/her expertise on data assurance, statistical models and machine learning as well as his/her high level of analytical and creative skills. He/she will have the opportunity to further develop knowledge and expertise on data assurance, AI, machine learning, predictive and risk analytics.
What you will do
- Automation of data assurance and data validation processes.
- Perform sanity checks in large scale volumes of pre-processed and post-processed data.
- Research analyze and document data elements that are missing and/or reported as inaccurate by our clients. Determine course of action for resolution using independent thought and judgment
- Perform data pre-processing.
- Automate testing procedures of Risk Models and various algorithms used in Credit Risk Assessment.
- Document and track production problems, processes, procedures, and changes within the data amendment
What you will bring
- BSc/MSc in Mathematics, Physics, Computer Science, Computer Engineering or other Natural Sciences from an accredited institution.
- Hands-on experience at least in any of the following (with descending significance): Data assurance/quality, Automation of QA processes, Software testing, Credit risk models, Risk Analytics
- Strong analytical and problem-solving skills with a strong attention to detail.
- Passion for learning, exploring, and testing machine learning models and AI algorithms.
- Ability to succinctly report status and results.
- Familiar with Linux.
- Experience with tools such Microsoft Excel.
- Communicates effectively in English in written and verbal form
- Self-motivated, self-directed, resourceful and in possession of a high level of personal initiative
- Ability to hit tight deadlines and work under pressure and strict attention to detail.
Will be considered a plus
- Hands-on experience of big data processing and analytics.
- Hands-on experience of data bases (SQL and NoSQL).
- Creative skills.
- Programming skills.
- Hands-on experience of Spark, Python (secondarily Java, MATLAB, R).
- Hands-on experience of Grafana or any other Data Visualization Tool.
- Hands-on Experience of Automation Tools e.g. Jenkins.
- Experience in working with secure code development guidelines and coding practices (i.e. OWASP, NIST)
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
🍜 Enjoy comfortable open space restaurant with varied meal options every day
🎾 🧘♀️ Wellbeing activities access such as free on-site yoga classes, plus available squash court on our premises
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
Since company’s inception, over a decade ago, we have grown to become a global leader in the Fintech fields, constantly expanding and adding new solutions, offerings, and untapped monetization opportunities for all our partners and clients.
We are seeking a Senior Legal Counsel to join our Group Legal team. This is a specialist role, reporting to the Group Legal Counsel & Company Secretary, and working alongside the Senior Legal Counsel – Team Lead who oversees the day-to-day operations of the legal team. The successful candidate will serve as the team's subject matter expert in commercial contracts, technology law, and fintech transactions — providing independent, business-oriented legal support across Optasia's commercial, technology, finance, and PeopleOps functions. This role is critical to enabling Optasia's continued growth across existing and new markets.
What you will do
Commercial & Technology Contracts
- Draft, review, and negotiate a broad range of commercial agreements, with a focus on fintech, SaaS, and technology-related contracts.
- Advise on technology partnerships, API licensing, platform integration agreements, and vendor contracts.
- Support the business in structuring commercially sound agreements that balance legal risk with growth objectives.
Cross-Functional Legal Support
- Act as a trusted legal partner to Optasia's commercial, technology, finance, and PeopleOps teams.
- Provide practical, solutions-focused legal advice that supports business growth while managing risk.
- Manage relationships with external counsel across relevant jurisdictions.
Stakeholder Engagement
- Engage confidently with internal and external stakeholders including senior management, business partners, regulators, and third-party advisors.
- Communicate complex legal issues clearly and concisely to non-legal audiences.
What you will bring
- Qualified lawyer with a minimum of 5–8 years' post-qualification experience, with significant in house experience.
- Strong background in commercial contract drafting, review, and negotiation, particularly in fintech, SaaS, and technology-related agreements.
- Prior exposure to emerging markets (Africa, Middle East, or Asia) is highly desirable.
- Experience working within a publicly listed company or regulated financial institution is an advantage.
Your key attributes
- Ability to independently manage diverse legal workstreams across commercial, technology, finance, and PeopleOps functions.
- Strong analytical and drafting skills with meticulous attention to detail.
- Excellent communication and negotiation skills, with confidence engaging both internal and external stakeholders.
- Proactive, business-oriented mindset — able to identify pragmatic solutions in a fast-paced environment.
- Proven ability to manage competing priorities and deliver high-quality legal advice under time pressure.
- Collaborative team player who thrives in a multicultural, international environment.
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
🥳 CSR activities and festive events within any possible occasion
🍜 Enjoy comfortable open space restaurant with varied meal options every day
🎾 🧘️ Wellbeing activities access such as free on-site yoga classes
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking a visionary and results-driven leader to serve as Commercial Director & General Manager (GM) for the regional office. This role combines strategic commercial leadership with full accountability for regional operations, financial performance, and people management. You will oversee the strategic direction, revenue growth, and management of customer relationships, while also ensuring the operational excellence and sustainability of the regional business.
The ideal candidate will have a strong background in customer relationship management, a deep understanding of the Telecoms and Mobile Financial Services industries, and a proven track record of building and leading high-performing teams. This role requires a strategic thinker with exceptional leadership skills, a customer focused mindset, and the ability to drive growth through innovation, operational excellence, and long-term partnerships.
What You Will Do:
Strategy & Leadership
- Define and execute the overall commercial strategy of your assigned customer portfolio and region.
- Serve as the General Manager (GM) of the regional office, ensuring alignment of commercial, operational, and financial goals with Optasia’s global strategy.
- Oversee all aspects of regional performance, including revenue generation, cost optimization, compliance, and operational delivery.
- Ensure accurate forecasting, financial projections, and management of the annual budget cycle for both your customer portfolio and regional operations.
- Identify and prioritize key growth opportunities, driving adoption of Optasia’s products and services across existing and new markets.
- Lead, coach, and develop a high-performing team of regional and account managers, fostering a culture of accountability, innovation, and excellence.
- Promote cross-functional collaboration with Product, Operations, Finance, and Technology teams to deliver seamless customer experiences.
Customer Relationship Development
- Build and maintain strong relationships with senior executives and key stakeholders across your customer portfolio and region.
- Drive upselling and cross-selling initiatives, expanding the adoption of Optasia’s full suite of products and services.
- Negotiate high-value contracts, partnerships, and strategic alliances to drive revenue growth and market expansion.
- Represent the company at industry events, conferences, and customer engagements to enhance brand visibility and strengthen relationships.
Revenue Growth & Market Development
- Oversee the development and implementation of strategic account and regional growth plans, identifying new business opportunities and emerging market needs.
- Ensure alignment between commercial targets and operational execution, delivering on both top-line and bottom-line objectives.
- Partner with internal stakeholders to introduce new products and valueadded solutions to existing clients, increasing wallet share and customer retention.
- Monitor market trends, competitor activities, and regulatory changes to anticipate opportunities and risks.
- Regional Office Management (GM Responsibilities)
- Lead the day-to-day operations of the regional office, ensuring compliance with corporate policies, financial discipline, and operational efficiency.
- Act as the senior company representative in the region, maintaining productive relationships with regulators, partners, and key business institutions.
- Oversee talent development, employee engagement, and organizational culture at the regional level.
- Ensure strong governance, risk management, and reporting frameworks are in place.
- Champion Optasia’s values, culture, and strategic direction within the region.
- Performance Management
- Establish and track key performance indicators (KPIs) for both commercial and operational areas.
- Analyze data and insights to identify areas for improvement, implementing corrective actions when required.
- Prepare and present regular performance, revenue, and market reports to senior leadership.
Industry Expertise - Stay ahead of industry trends, regulatory developments, and emerging technologies.
- Leverage market intelligence to guide strategy and advise senior leadership.
- Position Optasia as a thought leader and trusted partner in the Fintech and Telecom ecosystems.
What You Will Bring:
- Master’s degree in a relevant field or MBA.
- Fluency in French and English is necessary for this role.
- Minimum 10 years of proven experience in Account Management, Commercial
- Leadership, or Regional Management, preferably within the Telecoms or Fintech industry.
- Minimum 8 years of Telecoms industry experience.
- Demonstrated experience managing P&L, regional operations, or multicountry portfolios.
- Strong understanding of the cultural, political, and regulatory landscape in the assigned market(s).
Will be considered a plus:
- Experience in Telecoms Customer Value Management and/or Value-Added Services (VAS) solutions.
- Proven success in driving upselling and cross-selling initiatives within enterprise accounts
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment.
As a Presales Manager, for Franco Africa you will be responsible for harmonizing the company’s product, operations, technical and commercial departments and translate these into solid business propositions. The Presales’ role is to validate the business case and service description throughout the implementation process and guide/manage the formal agreement with the client.
What you will do
- Developing and presenting sales propositions
- Preparing Business Cases and related Service Descriptions
- Preparing and maintaining sales presentations
- Coordinating and aligning with product, technical, commercial, finance and legal to prepare winning RFP/RFQ/Tenders responses
- Maintaining the CRM system for Business Development
- Participating in sales meetings and occasionally pitching at the CXO level
- Assisting in market research and competition mapping
- Proactively scoping the technical solution required to address customer requirements, assessing customers met and unmet needs, and recommending solutions that optimize value for both the customer and the company
- Securing input from all necessary solution stakeholders within the client
- Adapting solutions, as necessary, to ensure appropriate support
What you will bring
- Proven track record of at least 3-5 years’ experience in similar role, working for FinTech, Telecom/Technology or Bank’s sector
- Fluency in English and French is mandatory
- BSc and MA/MSc in Business, Science, Engineering or Marketing. MBA will be considered as a plus
Your key attributes
- Excellent communication skills and fluent in English & French
- Pro-active attitude, hands-on and getting things done
- Strong problem solving and good skills in financial modelling, using Excel
- Able to perform under pressure to hit tight deadlines and deliver results in a fast-paced environment, whilst multi-tasking at various projects
- Customer focused, innovative thinking, self-starter, flexible, highly organized and a strong attention to details
- Excellent teamwork and interpersonal skills
- Flexible, eager, ambitious, and adaptable to change
- Excellent judgment, organizational and problem-solving skills
- Willingness to travel occasionally within the assigned region
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking a dynamic and results-driven professional with telecoms experience and exposure to fintech solutions to support and grow relationships with our mobile operator partners. As a Customer Success Manager, you will work closely with internal teams and customers to ensure successful onboarding, adoption, and performance of Optasia’s AI-powered lending and credit scoring solutions. You will help identify cross-sell opportunities, support account growth initiatives, and ensure delivery against our customer promise.
What you will do
- Manage a portfolio of customer accounts with partial autonomy, working closely with the Regional Account Manager to drive day-to-day commercial and operational performance.
- Serve as a key point of contact for assigned customers, maintaining regular communication to ensure service quality, alignment, and strong engagement.
- Build and maintain trusted, long-term relationships with customer stakeholders, positioning Optasia as a strategic fintech partner.
- Lead ongoing account performance management by tracking KPIs, identifying risks and opportunities, and proactively driving improvement actions.
- Assess, clarify, and validate customer needs, including operational requirements, product adoption, and roadmap alignment, translating them into actionable initiatives.
- Monitor market trends, competitive dynamics, and customer performance data to support optimization, cross-sell, and account growth opportunities.
- Provide structured reporting and insights into account performance, product usage, delivery progress, and potential risks to internal teams and customers.
- Coordinate contractual and operational delivery by working cross-functionally with teams, managing escalations where required.
- Contribute to achieving service performance and financial targets, including SLA compliance, operational KPIs, and commercial objectives, while supporting billing, reconciliation, and payment processes.
Essential Qualifications & Experience:
- Minimum 5 years of proven experience in B2B Account Management, preferably within the Telecom or Fintech industry.
- Minimum 3yrs Telecoms industry experience
- Strong understanding of the cultural, political, and regulatory landscape in the assigned market(s).
- Bachelor’s degree
- Fluency in English & French is necessary for this role.
Preferred
- Experience in Telecoms Customer Value Management (CVM), Value-Added Services (VAS), and/or fintech and digital financial services solutions.
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment.
As a Regional Regulatory Affairs & Compliance Specialist, you will have the opportunity to contribute to the growth and sustainable development of the microfinance sector. As such, you will have act as the first line of defense to support the Company in managing risks related to regulatory changes and uncertainty and be responsible for driving a balanced risk mindset in line with the Company’s risk appetite and support a culture of ethics and compliance for identified regulatory frameworks that influence the organization’s ability to render its service to its partners. You will play a key role in strategic planning and performance optimization.
What you will do
- Act as the first line of contact and engagement with relevant regulators to proactively manage and mitigate the potential impact of new regulations, reporting obligations and prudential guidelines, in a given regional portfolio, may have on our operations.
- Drive and/or support the establishment of horizon scanning activities and early warning signals of upcoming and potential changes in relevant regulations in the given regional portfolio, and disseminate those internally through the appropriate channels to impacted teams.
- Support the Head of Regulator Affairs & Compliance and Regulatory Compliance Managers, as may be required, in matters related to the broader Regulatory Affairs & Compliance strategy and activities in a given regional portfolio.
- Understand relevant laws and regulations governing our operations, and continually monitor company compliance with new regulations, reporting obligations and prudential guidelines in a given regional portfolio.
- Support the Regulatory Compliance Managers, as required, in performing structured assessments of our regulatory compliance to specific requirements and obligations in a given regional portfolio to assess our regulatory risk exposure, its significance and scope.
- Support the implementation of a robust and effective regulatory compliance governance framework within the organization, including training and awareness activities to educate employees on relevant regulations and prudential guidelines and collaborate with other departments and relevant stakeholders to create a culture of regulatory compliance.
- Develop marketing materials, training programs and relevant internal presentations to ensure alignment with regulatory compliance prudential guidelines in the given regional portfolio.
- Perform various general administrative duties; such as gathering of internal information in response to regulatory compliance queries, and reporting obligations from relevant internal and external stakeholders.
- Support the business in effectively and timely responding to queries raised by our partners, financial institutions or other third-parties, related to the compliance with our legal and contractual obligations resulting from new or existing business relationships, such as for instance third-party due diligence requirements, supplier onboarding processes, periodic reporting requirements, or any other as required.
- Be a business partner to the local commercial teams to facilitate the go-to-market process in the given regional portfolio, as well as responding to existing customer queries related to existing or new regulatory requirements.
- Primary responsibility for this role will be the markets under the WAEMU (West Africa) region served by the BCEAO, therefore the ideal candidate shall demonstrate working knowledge of the regulatory and oversight bodies governance and operating principles for the regulators in this region (i.e. Benin, Burkina Faso, Côte d'Ivoire, Guinea-Bissau, Mali, Niger, Senegal, and Togo).
- Act as a regional partner to other internal assurance providers, including Internal Audit, as required, to support the delivery of activities within the scope of the Company’s combined assurance arrangements.
What you will need
- Minimum of Bachelors degree in relevant discipline.
- Experience of 4-6 years in fintech environment, preferably in the microfinance industry
Your key attributes
- Passion and commitment to Financial Inclusion
- Knowledge of project management methods and practices, including methods of creating designs, plans, specifications, estimates, reports, tests, and recommendations.
- Strong creative, analytical, and problem-solving skills.
- Solid communication, persuasion, and negotiation skills.
- Ability to analyze complex issues and systems, evaluate alternative solutions, develop sound
- conclusions, and recommend a course of action.
- Ability to work independently and take initiative without direct supervision within stated procedures and policies on multiple projects
Why you should apply
What we offer:
👟 Work From Anywhere policy (90 days/ year)
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking a visionary and results-driven leader to serve as Commercial Director & General Manager (GM) for the regional office. This role combines strategic commercial leadership with full accountability for regional operations, financial performance, and people management. You will oversee the strategic direction, revenue growth, and management of customer relationships, while also ensuring the operational excellence and sustainability of the regional business.
The ideal candidate will have a strong background in customer relationship management, a deep understanding of the Telecoms and Mobile Financial Services industries, and a proven track record of building and leading high-performing teams. This role requires a strategic thinker with exceptional leadership skills, a customer focused mindset, and the ability to drive growth through innovation, operational excellence, and long-term partnerships.
What You Will Do:
Strategy & Leadership
- Define and execute the overall commercial strategy of your assigned customer portfolio and region.
- Serve as the General Manager (GM) of the regional office, ensuring alignment of commercial, operational, and financial goals with Optasia’s global strategy.
- Oversee all aspects of regional performance, including revenue generation, cost optimization, compliance, and operational delivery.
- Ensure accurate forecasting, financial projections, and management of the annual budget cycle for both your customer portfolio and regional operations.
- Identify and prioritize key growth opportunities, driving adoption of Optasia’s products and services across existing and new markets.
- Lead, coach, and develop a high-performing team of regional and account managers, fostering a culture of accountability, innovation, and excellence.
- Promote cross-functional collaboration with Product, Operations, Finance, and Technology teams to deliver seamless customer experiences.
Customer Relationship Development
- Build and maintain strong relationships with senior executives and key stakeholders across your customer portfolio and region.
- Drive upselling and cross-selling initiatives, expanding the adoption of Optasia’s full suite of products and services.
- Negotiate high-value contracts, partnerships, and strategic alliances to drive revenue growth and market expansion.
- Represent the company at industry events, conferences, and customer engagements to enhance brand visibility and strengthen relationships.
Revenue Growth & Market Development
- Oversee the development and implementation of strategic account and regional growth plans, identifying new business opportunities and emerging market needs.
- Ensure alignment between commercial targets and operational execution, delivering on both top-line and bottom-line objectives.
- Partner with internal stakeholders to introduce new products and valueadded solutions to existing clients, increasing wallet share and customer retention.
- Monitor market trends, competitor activities, and regulatory changes to anticipate opportunities and risks.
- Regional Office Management (GM Responsibilities)
- Lead the day-to-day operations of the regional office, ensuring compliance with corporate policies, financial discipline, and operational efficiency.
- Act as the senior company representative in the region, maintaining productive relationships with regulators, partners, and key business institutions.
- Oversee talent development, employee engagement, and organizational culture at the regional level.
- Ensure strong governance, risk management, and reporting frameworks are in place.
- Champion Optasia’s values, culture, and strategic direction within the region.
- Performance Management
- Establish and track key performance indicators (KPIs) for both commercial and operational areas.
- Analyze data and insights to identify areas for improvement, implementing corrective actions when required.
- Prepare and present regular performance, revenue, and market reports to senior leadership.
Industry Expertise - Stay ahead of industry trends, regulatory developments, and emerging technologies.
- Leverage market intelligence to guide strategy and advise senior leadership.
- Position Optasia as a thought leader and trusted partner in the Fintech and Telecom ecosystems.
What You Will Bring:
- Master’s degree in a relevant field or MBA.
- Minimum 10 years of proven experience in Account Management, Commercial
- Leadership, or Regional Management, preferably within the Telecoms or Fintech industry.
- Minimum 8 years of Telecoms industry experience.
- Demonstrated experience managing P&L, regional operations, or multicountry portfolios.
- Strong understanding of the cultural, political, and regulatory landscape in the assigned market(s).
Will be considered a plus:
- Experience in Telecoms Customer Value Management and/or Value-Added Services (VAS) solutions.
- Proven success in driving upselling and cross-selling initiatives within enterprise accounts
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment.
As a Regional Regulatory Affairs & Compliance Specialist, you will have the opportunity to contribute to the growth and sustainable development of the microfinance sector. As such, you will have act as the first line of defense to support the Company in managing risks related to regulatory changes and uncertainty and be responsible for driving a balanced risk mindset in line with the Company’s risk appetite and support a culture of ethics and compliance for identified regulatory frameworks that influence the organization’s ability to render its service to its partners. You will play a key role in strategic planning and performance optimization.
What you will do
- Act as the first line of contact and engagement with relevant regulators to proactively manage and mitigate the potential impact of new regulations, reporting obligations and prudential guidelines, in a given regional portfolio, may have on our operations.
- Drive and/or support the establishment of horizon scanning activities and early warning signals of upcoming and potential changes in relevant regulations in the given regional portfolio, and disseminate those internally through the appropriate channels to impacted teams.
- Support the Head of Regulator Affairs & Compliance and Regulatory Compliance Managers, as may be required, in matters related to the broader Regulatory Affairs & Compliance strategy and activities in a given regional portfolio.
- Understand relevant laws and regulations governing our operations, and continually monitor company compliance with new regulations, reporting obligations and prudential guidelines in a given regional portfolio.
- Support the Regulatory Compliance Managers, as required, in performing structured assessments of our regulatory compliance to specific requirements and obligations in a given regional portfolio to assess our regulatory risk exposure, its significance and scope.
- Support the implementation of a robust and effective regulatory compliance governance framework within the organization, including training and awareness activities to educate employees on relevant regulations and prudential guidelines and collaborate with other departments and relevant stakeholders to create a culture of regulatory compliance.
- Develop marketing materials, training programs and relevant internal presentations to ensure alignment with regulatory compliance prudential guidelines in the given regional portfolio.
- Perform various general administrative duties; such as gathering of internal information in response to regulatory compliance queries, and reporting obligations from relevant internal and external stakeholders.
- Support the business in effectively and timely responding to queries raised by our partners, financial institutions or other third-parties, related to the compliance with our legal and contractual obligations resulting from new or existing business relationships, such as for instance third-party due diligence requirements, supplier onboarding processes, periodic reporting requirements, or any other as required.
- Be a business partner to the local commercial teams to facilitate the go-to-market process in the given regional portfolio, as well as responding to existing customer queries related to existing or new regulatory requirements.
- Primary responsibility for this role will be for the East Africa region, therefore the ideal candidate shall demonstrate working knowledge and understanding of the regulatory and oversight bodies, governance and operating principles within Kenya, Uganda, Ethiopia, Somalia, South Sudan and Tanzania.
- Act as a regional partner to other internal assurance providers, including Internal Audit, as required, to support the delivery of activities within the scope of the Company’s combined assurance arrangements.
What you will need
- Minimum of Bachelors degree in relevant discipline.
- Experience of 4-6 years in fintech environment, preferably in the microfinance industry
Your key attributes
- Passion and commitment to Financial Inclusion
- Knowledge of project management methods and practices, including methods of creating designs, plans, specifications, estimates, reports, tests, and recommendations.
- Strong creative, analytical, and problem-solving skills.
- Solid communication, persuasion, and negotiation skills.
- Ability to analyze complex issues and systems, evaluate alternative solutions, develop sound
- conclusions, and recommend a course of action.
- Ability to work independently and take initiative without direct supervision within stated procedures and policies on multiple projects
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment.
As a Presales Manager, for Franco Africa you will be responsible for harmonizing the company’s product, operations, technical and commercial departments and translate these into solid business propositions. The Presales’ role is to validate the business case and service description throughout the implementation process and guide/manage the formal agreement with the client.
What you will do
- Developing and presenting sales propositions
- Preparing Business Cases and related Service Descriptions
- Preparing and maintaining sales presentations
- Coordinating and aligning with product, technical, commercial, finance and legal to prepare winning RFP/RFQ/Tenders responses
- Maintaining the CRM system for Business Development
- Participating in sales meetings and occasionally pitching at the CXO level
- Assisting in market research and competition mapping
- Proactively scoping the technical solution required to address customer requirements, assessing customers met and unmet needs, and recommending solutions that optimize value for both the customer and the company
- Securing input from all necessary solution stakeholders within the client
- Adapting solutions, as necessary, to ensure appropriate support
What you will bring
- Proven track record of at least 3-5 years’ experience in similar role, working for FinTech, Telecom/Technology or Bank’s sector
- Fluency in English and French is mandatory
- BSc and MA/MSc in Business, Science, Engineering or Marketing. MBA will be considered as a plus
Your key attributes
- Excellent communication skills and fluent in English & French
- Pro-active attitude, hands-on and getting things done
- Strong problem solving and good skills in financial modelling, using Excel
- Able to perform under pressure to hit tight deadlines and deliver results in a fast-paced environment, whilst multi-tasking at various projects
- Customer focused, innovative thinking, self-starter, flexible, highly organized and a strong attention to details
- Excellent teamwork and interpersonal skills
- Flexible, eager, ambitious, and adaptable to change
- Excellent judgment, organizational and problem-solving skills
- Willingness to travel occasionally within the assigned region
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment.
As a Presales Manager, for Franco Africa you will be responsible for harmonizing the company’s product, operations, technical and commercial departments and translate these into solid business propositions. The Presales’ role is to validate the business case and service description throughout the implementation process and guide/manage the formal agreement with the client.
What you will do
- Developing and presenting sales propositions
- Preparing Business Cases and related Service Descriptions
- Preparing and maintaining sales presentations
- Coordinating and aligning with product, technical, commercial, finance and legal to prepare winning RFP/RFQ/Tenders responses
- Maintaining the CRM system for Business Development
- Participating in sales meetings and occasionally pitching at the CXO level
- Assisting in market research and competition mapping
- Proactively scoping the technical solution required to address customer requirements, assessing customers met and unmet needs, and recommending solutions that optimize value for both the customer and the company
- Securing input from all necessary solution stakeholders within the client
- Adapting solutions, as necessary, to ensure appropriate support
What you will bring
- Proven track record of at least 3-5 years’ experience in similar role, working for FinTech, Telecom/Technology or Bank’s sector
- Fluency in English and French is mandatory
- BSc and MA/MSc in Business, Science, Engineering or Marketing. MBA will be considered as a plus
Your key attributes
- Excellent communication skills and fluent in English & French
- Pro-active attitude, hands-on and getting things done
- Strong problem solving and good skills in financial modelling, using Excel
- Able to perform under pressure to hit tight deadlines and deliver results in a fast-paced environment, whilst multi-tasking at various projects
- Customer focused, innovative thinking, self-starter, flexible, highly organized and a strong attention to details
- Excellent teamwork and interpersonal skills
- Flexible, eager, ambitious, and adaptable to change
- Excellent judgment, organizational and problem-solving skills
- Willingness to travel occasionally within the assigned region
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment.
As Regional Regulatory Affairs & Compliance Specialist, will have the opportunity to contribute to the growth and sustainable development of the microfinance sector. As such, you will have act as the first line of defense to support the Company in managing risks related to regulatory changes and uncertainty and be responsible for driving a balanced risk mindset in line with the Company’s risk appetite and support a culture of ethics and compliance for identified regulatory frameworks that influence the organization’s ability to render its service to its partners. You will play a key role in strategic planning and performance optimization.
What you will do
- Act as the first line of contact and engagement with relevant regulators to proactively manage and mitigate the potential impact of new regulations, reporting obligations and prudential guidelines, in a given regional portfolio, may have on our operations.
- Drive and/or support the establishment of horizon scanning activities and early warning signals of upcoming and potential changes in relevant regulations in the given regional portfolio, and disseminate those internally through the appropriate channels to impacted teams.
- Support the Head of Regulator Affairs & Compliance and Regulatory Compliance Managers, as may be required, in matters related to the broader Regulatory Affairs & Compliance strategy and activities in a given regional portfolio.
- Understand relevant laws and regulations governing our operations, and continually monitor company compliance with new regulations, reporting obligations and prudential guidelines in a given regional portfolio.
- Support the Regulatory Compliance Managers, as required, in Pperforming structured assessments of our regulatory compliance to specific requirements and obligations in a given regional portfolio to assess our regulatory risk exposure, its significance and scope.
- Support the implementation of a robust and effective regulatory compliance governance framework within the organization, including training and awareness activities to educate employees on relevant regulations and prudential guidelines and collaborate with other departments and relevant stakeholders to create a culture of regulatory compliance.
- Develop marketing materials, training programs and relevant internal presentations to ensure alignment with regulatory compliance prudential guidelines in the given regional portfolio.
- Perform various general administrative duties; such as gathering of internal information in response to regulatory compliance queries, and reporting obligations from relevant internal and external stakeholders.
- Support the business in effectively and timely responding to queries raised by our partners, financial institutions or other third-parties, related to the compliance with our legal and contractual obligations resulting from new or existing business relationships, such as for instance third-party due diligence requirements, supplier onboarding processes, periodic reporting requirements, or any other as required.
- Be a business partner to the local commercial teams to facilitate the go-to-market process in the given regional portfolio, as well as responding to existing customer queries related to existing or new regulatory requirements.
- Primary responsibility for this role will be the markets under the CEMAC (Central Africa) region served by the BEAC, therefore the ideal candidate shall demonstrate working knowledge of the regulatory and oversight bodies governance and operating principles for the regulators in this region (i.e. Cameroon, Central African Republic, Chad, Equatorial Guinea, Gabon, and Republic of the Congo).
- Act as a regional partner to other internal assurance providers, including Internal Audit, as required, to support the delivery of activities within the scope of the Company’s combined assurance arrangements.
What you will need
- Minimum of Bachelors degree in relevant discipline.
- Experience of 4 to 6 years in fintech environment, preferably in the microfinance industry.
Your key attributes
- Passion and commitment to Financial Inclusion.
- Knowledge of project management methods and practices, including methods of creating designs, plans, specifications, estimates, reports, tests, and recommendations.
- Strong creative, analytical, and problem-solving skills.
- Solid communication, persuasion, and negotiation skills.
- Ability to analyze complex issues and systems, evaluate alternative solutions, develop sound
- conclusions, and recommend a course of action.
- Ability to work independently and take initiative without direct supervision within stated procedures and policies on multiple projects
Why you should apply
What we offer:
👟 Work From Anywhere policy (90 days/ year)
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are looking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment. As a Service Operations Engineer, you will be responsible for the monitoring and restoration of the service related to the project that you will be assigned to work on. This is a technical position that requires a self-motivated technical engineer that has a wide range of technical experience, ability to communicate effectively and comprehend business operations, and expertise at resolving and addressing complex issues. The role requires flexibility to work independently and be an integral part of a team.
What you will do
- Serve as technical L1 & L2 escalation point for troubleshooting application, system and network issues related to the Services provided by Optasia to the customer projects that you will be assigned to work on.
- Take ownership of customer issues reported and seeing problems through to resolution within SLA target times.
- Work on a stand-by basis outside of standard working hours to cooperate with his/her counterparts when there is a need to deal with a system outage or system degradation.
- Work with customer’s and/or Optasia’s internal technical teams to evaluate and solve technical problems and reduce duration of customer impact and/or loss of services during major incidents and outages.
- Follow standard procedures for proper escalation of unresolved issues to the appropriate MNO and/or Optasia’s teams.
- Act as a Optasia local Single-Point-of-Contact for Service Operations-related matters and seek to accelerate progress of such matters.
- Participate in the technical meetings where Optasia’s presence is required by MNO.
- Log and update the technical tickets properly to MNO’s and/or Optasia’s ticket logging system.
- Proactively work to identify ways to improve and streamline processes.
What you will bring
- Bachelor’s Degree in computer science or similar
- 5+ years of working experience in a similar role.
- Hands-on experience with SQL and/or Postgres databases.
- Hands-on Linux & Networking experience is required.
- Good written and verbal communication skills
- Diligence and attention to detail are also key skills along with ability to multi- task and prioritize work appropriately
- Strong technical troubleshooting skills and problem solving. Demonstrated ability to think through situations outside the norm and develop appropriate solutions for isolating the root cause.
- Capable of understanding the technical aspects of complex systems.
- Fluent in English
Additional skills (will be considered a plus):
- Experience in monitoring, alerting, metrics systems (Nagios, Grafana, Kibana)
- Familiarity with containerization methodologies i.e. Docker
- Familiarity with Atlassian Jira and Confluence
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment.
What you will do:
- Assist on market research and identification of distribution partners in Africa
- Discover underserved segments
- Identify new asset classes
- Explore regulatory or market shifts
- Analyze competitor product gaps
- Define features
- Manage backlog
- Own CR prioritization
- Support initial product roll-outs and integrations
- Create detailed use cases, business requirements, and marketing requirements
- Conduct feasibility studies & write business plans
- Lead product design, development and release process for assigned products
- Coordinate the collection, description, analysis and prioritization of requests for new product functionality from customers and prospects, define MVP
- Monitor the developments and the dynamics of the fintech credit space
- Monitor the introduction of new credit product propositions
- Evaluate distribution partners and define products that fits their needs
- Prepare detailed business requirement specifications
- Prepare product requirement specifications (for new product ideas)
- Define GTM strategy
- Write/edit user manual, sales support documentation, proposal templates and other collateral
- Draft contract templates in conjunction with the legal team
- Engage with multiple stakeholders within our company to put together all the pieces of the product puzzle
- Train commercial and operations team on new product and new distribution partners
- Monitor and optimize the new products & partnerships during the 1st year of operations
What you will bring:
- At least 5 years experience Product Management/Large Account Management experience
- Bachelor’s or Master’s Degree in any related course (business degree, engineering)
- Ability to translate complex technical Specifications into clear user and commercial benefits
- Excellent PowerPoint and presentation skills
- Must have a facilitating and supportive attitude and a creative mindset
- Excellent knowledge of English language
- Ability to cope with fast changing technologies used in application developments
- Capability of integration in an international/multi-cultural environment
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
The Data Intelligence Lead will be responsible for leading the regional analytics function, with a strong emphasis on commercial impact. The role requires expertise in data analysis, market evaluation, campaign design/ execution and opportunity identification, as well as the ability to initiate new strategies to increase the revenue. The successful candidate will be a fast adopter and initiator, capable of building and managing regional analytics and campaigns to enhance business intelligence.
What you will do
Regional Intelligence & Opportunity Identification
- Build and maintain a deep analytical understanding of your regional markets: active user base, cohort behavior, loan uptake, ARPU/ADPU trends, repayment patterns, and eligibility utilization rates.
- Identify gaps between addressable market size and current penetration — product type, customer segment, and geography.
- Benchmark performance across markets within the region to surface best practices and underperforming areas requiring intervention.
- Track market-level signals (subscriber data, macroeconomic indicators, competitor activity) to anticipate shifts in demand or risk.
- Analyze customer behavior and market gaps to recommend new product or pricing suitable for the region
- Work with the Product and Technology teams to input regional requirements into product roadmaps.
CVM Campaign Design & Execution
- Design, build, and own end-to-end CVM campaigns — targeting, segmentation, messaging, channel, timing, and offer — in close collaboration regional commercial team.
- Drive campaigns aimed at increasing active user share, improving loan frequency, reducing dormancy, and reactivating borrowers.
- Define success metrics and run A/B tests to continuously improve campaign effectiveness.
- Monitor campaign performance in real time, report outcomes against KPIs, and iterate rapidly based on results.
- Manage the campaign calendar across your regional portfolio
Commercial & Stakeholder Support
- Produce regular performance dashboards and narrative reports for internal steak holder covering revenue, disbursements, cohort KPIs, and campaign outcomes.
- Support the regional Commercial teams with data-driven insights during negotiations and strategy.
- Flag underperforming deployments early, diagnose root causes, and propose corrective actions.
What you will bring
- Bachelor’s or master’s degree in business Analytics, Data Science, Computer Science, Engineering, Statistics, Economics, or a related field.
- 4–6 years in data analytics and CVM experience preferably within fintech, telecom, or banking sectors.
- Hands-on experience designing and executing CVM or upsell/crosssell campaigns, with measurable commercial outcomes.
- Solid understanding of cohort analysis, funnel metrics, customer lifetime value, and campaign attribution.
- Demonstrated ability to identify business opportunities and drive commercial growth through data insights.
- Proficiency in analytics tools (e.g., SQL, Python, R, Tableau, Power BI).
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
Since company’s inception, over a decade ago, we have grown to become a global leader in the Fintech fields, constantly expanding and adding new solutions, offerings, and untapped monetization opportunities for all our partners and clients.
As a Procurement Senior Manager, you will be responsible for managing the procurement of products and services for the company’s needs and the needs of the company’s customers, finding cost-effective deals and suppliers, and creating strong relationship with company’s suppliers. With your expertise in the field of supply chain and logistics, you will be ensuring quality control and adhering to the company’s policies and procedures on supply chain management.
What you will do
- Develop procurement strategies that are inventive and cost-effective.
- Source and engage reliable suppliers and vendors, focused on sourcing Hardware, Software and auxiliary equipment, implementation contracts, SLA contracts and logistic solutions.
- Negotiate with suppliers and vendors to secure advantageous terms.
- Review existing contracts with suppliers and vendors to ensure on-going feasibility.
- Maintain accurate purchase and pricing records
- Build and maintain long-term relationships with vendors and suppliers.
- Log purchase orders and organize and confirm delivery of goods and services.
- Maintain proper HW stock aligned with the strategy and the needs of the company
- Ensure that the Company’s asset Management application is always up-to-date
- Produce insightful reports regarding the company’s asset status and proactive actions needed
- Follow-up HW maintenance issues affecting the company’s live services
- Perform risk assessments on potential contracts and agreements.
- Control the procurement budget and promote a culture of long-term saving on procurement costs
- Oversee and manage the IT systems that track shipments, inventory, and the supply of goods
What you will bring
- Bachelor’s degree in supply chain management, logistics, or business administration
- 8+ years’ working experience as a Procurement Manager, Procurement Officer or Head of Procurement in a multinational environment
- Knowledge of sourcing and procurement techniques as well as a dexterity in “reading” the market
- In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms
- Experience with Asset Management applications
- Experience with ERP applications (e.g. SAP) and ticket management (e.g. Jira)
- Aptitude in decision-making and working with numbers
- Experience in collecting and analyzing data
- Multi-tasking and time-management skills, with the ability to prioritize tasks
- Highly organized and detail oriented
- Fluent in English
- Open to travel occasionally
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
- The ideal person will possess excellent market-mapping and stakeholder management skills, a strong understanding of candidate experience, and the ability to deliver high-quality hiring outcomes across technical, commercial, and corporate functions.
- Experience building talent pipelines across multiple geographies including Africa, Asia and Greece, using data to improve hiring outcomes, and representing a compelling employer brand in competitive markets is essential.
This is a senior team role in a growing organization - an opportunity to work in a company where a go-getter spirit and customer orientation are valued as highly as technical excellence.
Detailed overview
Location: Johannesburg, Dubai, Athens
Candidate Profile
- A proactive, commercially aware talent acquisition specialist who can influence senior hiring stakeholders and drive rigorous, high-quality recruitment delivery.
- Comfortable operating in a fast-paced, international environment, balancing immediate hiring needs with longer-term talent pipeline development and workforce planning activities.
- Passionate about candidate experience, inclusive hiring practices, and using data and market insight to improve speed, quality, and consistency in hiring.
Key Responsibilities
- Lead end-to-end recruitment delivery for critical and senior hires across multiple functions and geographies, ensuring an exceptional candidate and hiring manager experience.
- Partner with business leaders to define role briefs, success profiles, assessment approaches and sourcing strategies aligned to business priorities.
- Build and execute proactive sourcing and talent mapping strategies across relevant markets, with a strong focus on hard-to-fill and business-critical roles.
- Use recruitment data to track funnel health, time-to-fill, quality of hire indicators, source effectiveness and process bottlenecks, providing recommendations for continuous improvement.
- Act as a trusted advisor to hiring managers on talent availability, compensation positioning, interview quality, and competitive market dynamics.
- Champion consistent, structured, and inclusive selection processes that improve decision quality and reduce bias.
- Collaborate with People team colleagues to ensure smooth offer, onboarding, and workforce planning processes.
- Help strengthen employer branding by representing Optasia effectively in the market and crafting compelling outreach and candidate communications.
- Support continuous improvement of recruitment processes, tools, and interview capability across the business.
Requirements
- Minimum of 6 years in-house and/or agency recruitment experience with a strong track record hiring for international, high-growth, technology-led or fintech organizations.
- Proven ability to manage multiple searches simultaneously across functions, seniority levels, and geographies while maintaining high standards and pace.
- Strong capability in direct sourcing, talent mapping, structured interviewing, stakeholder management and offer negotiation.
- Experience using recruitment data and market intelligence to influence decisions and improve hiring outcomes.
- Good understanding of hiring compliance, candidate data handling, and local market considerations across at least some of the countries where the company operates.
- Data-driven, candidate-centric and business-oriented approach to talent acquisition.
- Experience in a challenging, dynamic and complex business environment with a focus on multiculturalism and internationalism.
- Ability to quickly build trust with candidates, hiring managers and cross-functional partners.
- Strong diplomatic and interpersonal skills with high levels of professionalism and integrity.
- Ability to plan and prioritize work under tight deadlines, work on own initiative, and as a member of a team.
Why Optasia?
Optasia is a high-growth, AI-powered financial infrastructure platform serving over 432 million users in emerging markets across Africa and Asia. By harnessing the power of AI and real-time data we unlock financial opportunities for customers. We have been recognized as a top fintech by Forbes Middle East, culminating in a successful JSE listing in 2025.
At Optasia, our global team builds the tech, products and services which will change the game for the world's unbanked population. We empower our people by offering unique employee experiences and support individual careers by prioritizing well-being and embracing flexibility.
Benefits include:
- Work From Anywhere Policy
- Competitive remuneration package
- Performance-based bonus scheme
- Extra day off on your birthday
- Comprehensive private healthcare insurance
- All the tech gear you need to work smart
Join us in shaping the future of Optasia as we grow together. Explore more at optasia.com
We are seeking a dynamic Senior Human Resources Business Partner who has deep experience supporting fast-growing, international business coupled with a strong understanding of startup and scaleup culture.
- The ideal person will possess strong commercial acumen, excellent stakeholder management skills, and the ability to translate business strategy into practical people plans that strengthen performance, leadership capability, and organizational effectiveness.
- Experience partnering with senior leaders across multiple markets, navigating complexity with confidence, translating data insights into interventions and applying sound judgement to sensitive people matters is essential.
This is not a junior or mid-level role. This is a Senior team role in a growing organization - an opportunity to work in a company where a go-getter spirit and customer orientation are valued as highly as technical excellence.
Detailed overview
Location: Johannesburg, Dubai, Lagos
Candidate Profile
- A credible, commercially minded HR leader who can operate as a strategic partner to senior stakeholders while remaining close to execution.
- Comfortable working in a fast-paced, matrixed, multicultural environment where priorities shift quickly and strong judgement is required.
- Passionate about building high-performing teams, coaching leaders, and creating people practices that are scalable, data-informed, and employee-centric.
Key Responsibilities
- Act as the single point of contact for the employees and leaders in your region.
- Act as a strategic partner in your region, identifying the people needs required by the business.
- Partner with senior business leaders to shape and execute people strategies that align with company growth priorities, organization design needs, and workforce plans.
- Act as a thought leader and coach. Providing trusted guidance on performance, engagement, talent planning, succession, team effectiveness, change management and complex employee relations matters.
- Use people data and business insight to identify trends, diagnose organizational issues, and recommend practical actions that improve retention, productivity and leadership capability.
- Support leaders through organizational change, including restructures, operating model changes, role clarity and communication planning.
- Collaborate with Talent Acquisition, Rewards, Payroll and People Operations colleagues to ensure joined-up delivery of core people processes and a consistent employee experience.
- Coach and challenge managers to raise the quality of decision-making, leadership behaviours, and people management practices across their functions.
- Acts as HR policy and process expert: lead annual people cycles such as performance reviews, talent reviews, promotions, workforce planning, and compensation discussions.
- Ensure local practices remain aligned with employment legislation, internal policy, and Optasia's values across relevant markets.
- Lead the continuous improvement of People team frameworks, policies, and manager enablement tools to support international scale.
Requirements
- 8+ years HR experience, including at least 4 years dedicated HR Business Partnering experience in high-growth, international, technology-led or fintech environments across Africa and Asia.
- Extensive experience managing complex employee relations cases across Africa and Asia.
- Demonstrated ability to build effective working partnerships with senior stakeholders and influence decision-making through credibility, insight and sound judgement.
- Experience of operating across multiple countries, with good working knowledge of employment practices and people risk in the markets where the company operates.
- Strong capability in organization design, leadership development, change management, performance management, employee relations, and leadership coaching.
- Proven experience designing and facilitating training to managers and employees.
- Data-driven, people-centric and business-oriented approach to solving workforce and organizational challenges.
- Experience in a challenging, dynamic and complex business environment with a focus on multiculturalism and internationalism.
- Ability to quickly build trust with employees, managers, and cross-functional partners.
- Strong diplomatic and interpersonal skills with high levels of professionalism and integrity.
- Ability to plan and prioritize work under tight deadlines, work on own initiative, and as a member of a team.
Why Optasia?
Optasia is a high-growth, AI-powered financial infrastructure platform serving over 432 million users in emerging markets across Africa and Asia. By harnessing the power of AI and real-time data we unlock financial opportunities for customers. We have been recognized as a top fintech by Forbes Middle East, culminating in a successful JSE listing in 2025.
At Optasia, our global team builds the tech, products and services which will change the game for the world's unbanked population. We empower our people by offering unique employee experiences and support individual careers by prioritizing well-being and embracing flexibility.
Benefits include:
- Work from anywhere policy
- Competitive remuneration package
- Extra day off on your birthday
- Performance-based bonus scheme
- Comprehensive private healthcare insurance
- All the tech gear you need to work smart
Join us in shaping the future of Optasia as we grow together. Explore more at optasia.com
- The ideal person will possess strong analytical skills, a strategic mindset, with proven leadership experience in daily delivery of compensation, benefits, immigration and mobility activities.
- Familiarity with regional labor laws related to remuneration and a passion for fostering a positive workplace culture are essential.
This is a senior team role in a growing organization - an opportunity to work in a company where a go-getter spirit and customer orientation are valued as highly as technical excellence.
Detailed overview
Location: Johannesburg, Dubai, Athens
Candidate profile
- A commercially-minded Total Reward leader with proven experience diagnosing, designing and delivering cost effective reward frameworks in high-growth, international, technology-led or fintech organizations, ideally including African and Asia markets.
- Comfortable operating at both strategic and hands-on levels, using data, benchmarking and market insight to shape competitive, scalable, and equitable compensation and benefits offerings across multiple countries.
- Passionate about building transparent, employee-centric reward philosophies, partnering effectively with senior leaders, and navigating complex regulatory environments with sound judgement and integrity.
Key Responsibilities
- Oversee the development and execution of a comprehensive & standardized compensation structure across all functions, regions, and levels within the organization, including base pay, variable pay programs, sales incentives, long and short-term incentive plans, stock options, and executive compensation.
- Own and administer immigration and relocation/mobility activities which will be a core focus of the role. Coordinating and managing relocations and commuters’ programs, EEA arrangements, work permits and related reward elements (correct ICP and equity tax allocation and recording across jurisdictions, equal pay calculations, FX equalization allowances and payments coordination with relevant payroll teams) and local authority reporting.
- Liaise with senior leadership, and the Legal team on all legal issues relating to compensation & benefits, maintaining a working knowledge of local laws, customs, and practices influencing compensation and benefits.
- Provide relevant data and recommendations to guide decision-making related to compensation, org structure, attrition, promotions, and other people-related activities.
- Analyze trends in the business, economy, and employment marketplace to identify issues and opportunities to enhance global workforce planning strategies.
- Facilitate the process of job evaluation and salary surveys, advise on salary budgets, and prepare policies and procedures to ensure equitable and competitive employee compensation.
- Monitor, evaluate and harmonize the company's benefits programs, ensuring they are globally aligned, locally relevant, cost-effective, flexible, consistently applied, and do not expose the company to undue risks.
- Lead on communicating the company compensation philosophy and framework to employee and manager groups and delivering associated training as required.
- Train regional and local People team members to support compensation, benefit, and reward programmes.
- Manage vendor performance and relationships ensuring ROI.
Requirements
- 6+ years experience fully owning the international Compensation & Benefits agenda of a company over several countries in Africa, Asia and beyond.
- A passion for data-driven, People-centric, and business-oriented compensation philosophy & practices.
- Experience in a remuneration and compensation environment in the countries where the company operates.
- Ability to create effective working partnerships with key stakeholders.
- Experience in a challenging, dynamic, and complex business environment with a focus on multiculturalism and internationalism.
- Ability to quickly build trust with staff, vendors, and partners.
- Strong diplomatic and interpersonal skills with high levels of professionalism and integrity.
- Knowledge of in-country employment regulations and ability to apply them to the company.
- Proven experience conducting total reward benchmarking using formal 3rd party data and conducting full job architecture and evaluation systems.
- Ability to plan and prioritize work under tight deadlines, work on own initiative, and as a member of a team.
- Proven experience educating employees and managers about transparent compensation philosophy and framework.
Why Optasia?
Optasia is a high-growth, AI-powered financial infrastructure platform serving over 432 million users in emerging markets across Africa and Asia. By harnessing the power of AI and real-time data we unlock financial opportunities for customers. We have been recognized as a top fintech by Forbes Middle East, culminating in a successful JSE listing in 2025.
At Optasia, our global team builds the tech, products and services which will change the game for the world’s unbanked population. We empower our people by offering unique employee experiences and support individual careers by prioritizing well-being and embracing flexibility.
Benefits include:
- Work From Anywhere Policy
- Competitive remuneration package
- Performance-based bonus scheme
- Extra day off on your birthday
- Comprehensive private healthcare insurance
- All the tech gear you need to work smart
Join us in shaping the future of Optasia as we grow together. Explore more at optasia.com
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment.
As a Group Regulatory Compliance Manager, you have the opportunity to contribute to the growth and sustainable development of microfinance sector. As such, you will have the opportunity to act as the second line of defense to support the Company in managing risks related to compliance with overall regulatory requirements that might stem from a range of licensing obligations, local incorporation and substance requirements, or other obligations that may apply, as well as overall responsibility for driving and curating a culture of ethics and compliance for identified regulatory frameworks that influence the organization’s ability to render its service to it’s clients. You will play a key role in strategic planning, go-to-market related activities, and performance optimization.
What you will do
- Partner with business development, sales and project delivery teams as part of the go-to-market process (i.e. from a sales opportunity to deploying a service in a market), and connecting with our Regional Regulatory Affairs Specialists and third-parties, as appropriate and necessary, to conduct market regulatory readiness assessments and identify relevant regulatory requirements that must be factored in negotiation phase and solution design phase.
- Be responsible for building and maintaining a regulatory obligations register/matrix that is the cornerstone of the regulatory compliance framework to be implemented across our footprint and be its primary custodian.
- Develop and own the Regulatory Compliance Framework, to oversee the compliance and assurance activities conducted in the capacity as second line of defense, in line with the Company’s approved policies and frameworks.
- Perform structured assessments of our regulatory compliance with specific requirements and obligations, in line with the regulatory obligations register developed, to understand and assess regulatory risk exposure.
- Report back on a periodic basis to key stakeholders and Senior Management on regulatory compliance matters and performance, and highlight or escalate areas of concern and recommended actions.
- Be able to respond to queries from a range of internal business stakeholders and support other teams, including the Regional Regulatory Specialists in assessing the impact of changes to existing regulatory frameworks on the Company’s operating model.
- Contribute to robust and effective compliance controls within the organization
- Understand relevant laws and regulations, and monitor compliance with regulations, reporting obligations and prudential guidelines
- Educate employees on relevant regulations and prudential guidelines and collaborate with other departments and relevant stakeholders to create a culture of compliance.
- Investigate irregularities and non-compliance issues
- Review marketing materials, training programs and relevant internal presentations to ensure compliance with regulatory compliance.
- Assist in the gathering of internal information in response to compliance, controls, reporting obligations and other regulatory requests
- Support the Head of Regulator Affairs & Compliance in matters related to the broader Regulatory Affairs & Compliance strategy and activities in a given regional portfolio.
- Support the VP of Risk, Compliance & Assurance in meeting periodic reporting requirements to the Board and Board-level oversight committees on matters related to the Regulatory Compliance Framework/Programme, including but not limited to assurance activities conducted that contribute to the Company’s combined assurance arrangements, the effectiveness of related internal controls, or the overall management of regulatory risk.
- Perform various general administrative duties (such as file creation and maintenance of ongoing administrative projects).
What you will need
- Minimum of Bachelors degree in relevant discipline.
- Experience of 8-10 years in microfinance industry with 3y at a managerial level.
- Background in financial analysis with statistics or programming is ideal.
Your key attributes
- Passion and commitment for Financial Inclusion.,
- Knowledge of project management methods and practices, including methods of creating designs, plans, specifications, estimates, reports, tests, and recommendations.
- Strong creative, analytical, and problem-solving skills.
- Excellent communication, persuasion, and negotiation skills.
- Ability to analyse complex issues and systems, evaluate alternative solutions, develop sound
- conclusions, and recommend a course of action.
- Demonstrated business acumen to articulate the different aspects of the Company’s business model and its different regulatory implications.
- Ability to work independently and take initiative without direct supervision within stated procedures and policies on multiple projects
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We work hand-in-hand with utility providers, financial platforms, and mobile money operators to embed our solution within existing systems, with no capex, no downtime, and no additional risk.
At Finergi, we believe access to power is access to opportunity.
What you will be doing
- Own end-to-end project delivery, including planning, execution, quality, and deployment
- Ensure projects are delivered on time, within scope, and within budget
- Support definition of project scope and requirements
- Create and maintain detailed project plans
- Identify and manage risks proactively
- Provide clear and consistent progress updates to stakeholders
- Ensure adherence to internal processes and best practices
- Coordinate and collaborate with multiple teams throughout the project lifecycle
- Gather, manage, and communicate technical and functional requirements
- Participate in solution validation and acceptance activities
- Build strong relationships with stakeholders
- Support and mentor other team members when needed
What you will bring
- At least 5 years of experience in project management in IT or technology environments
- Bachelor’s or Master’s degree in Engineering, Information Technology, or a related field
- Project management certification (PMP, PRINCE2 Practitioner, PM² or equivalent)
- Additional certifications in Agile, ITIL, Six Sigma, or similar are a plus
- Proven experience delivering complex projects with enterprise clients
- Experience working with system integration and technical solution delivery
- Experience managing Agile development and QA teams
- Experience supporting product launches or go-to-market activities
- Willingness to travel frequently during project delivery phases
Your key attributes
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Strong ownership mindset with focus on quality and delivery
- Client-focused and results-oriented approach
- Strong organizational and multitasking abilities
- Fluent in English
Why you should apply
What we offer:
👟 Flexible remote working
💸 Competitive remuneration package
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment. As member of the Solution Architecture team in Optasia, your primary objective is to work closely with the client, product management and software development team and be able to demonstrate your high level of technical knowledge, product understanding and communication skills.
What you will be doing
- Transform business requirements into technology solutions using Optasia’s in-house platform
- Collaborate with clients’ various stakeholders to align IT solutions with business objectives
- Create technical artifacts such as use cases, flow diagrams, integration requirements and solution documentation
- Collaborate with internal teams, such as Engineering, Quality Assurance, Product Management, Business and Operations, to deliver innovative solutions.
- Evaluate and prototype APIs for third-party integrations
- Work closely with Software Architecture team by identifying needs and opportunities for feature additions in Optasia platform
- Provide technical consultancy to the sales team, including giving demonstrations and assisting on RFP responses
What you will bring
- At least 3 years of experience in a directly related role such as Solutions Architect or Business Analyst
- Bachelor's and/or Master's degree in Engineering, Computer Science or relevant field
- Prior hands-on software development experience (backend development, databases and third-party service integration)
- Hands-on knowledge of web services and SQL
- Understanding of fundamental networking concepts
- Familiarity with telecom Online Charging Systems and/or Banking Systems is a great plus
- Experience in product-oriented projects and release management processes
- Experience in software development processes and issue tracking systems
- Occasional participation in online workshops with stakeholders across different time zones
- Willingness to travel occasionally
Your key attributes
- Strong analytical skills with the ability to translate high-level requirements into actionable tasks
- Excellent problem-solving skills and organization skills
- Excellent communication abilities
- Attention to detail
Why you should apply
What we offer:
👟 Flexible hybrid working
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
Since company’s inception, over a decade ago, we have grown to become a global leader in the Fintech fields, constantly expanding and adding new solutions, offerings, and untapped monetization opportunities for all our partners and clients.
The Information Security Analyst primary objective is to work as a member of the Information Security Team and assist Optasia to enforce and monitor all required Security Controls that protect our Data from all newest threats.
What you will do
- Assist in Technical Projects, by proposing and deploying appropriate security controls and solutions
- Audit Systems and Infrastructures, to ensure that security controls are correctly applied
- Analyze Security Alerts and respond to Security Incidents
- Support the Vulnerability Management Program, by analyzing VA and PenTest results, to define mitigation actions
- Participate in Customer initiated Audits
- Build and monitor Awareness training campaigns
- Manage the deployed Security Platforms
What you will bring
- University Degree in Computer Science or related field
- Minimum 2 years of Information Security industry experience
- Understanding of the ISO/IEC 27001 Requirements and their practical implementation
- Knowledge of Information Security tools and methods (i.e. Port Scanners, VA Scanners, SIEM Tools, PAM, DLP)
- Experience with MS Security Platforms (i.e. MS Defender, MS Intunes)
- Knowledge of Network Security Concepts (i.e. Network Segregation, DMZ, Private VLANs, IPSec)
- Knowledge of the Internet Threat landscape (phishing, ransomware, APT, etc.)
- Experience in working with both of MS Windows and Linux Environments
- Excellent written and verbal communication skills (English)
Your key attributes
- Experience with Code Review Tools (i.e. SonarQube, Dependency Check)
- Experience in auditing MS Windows Architectures (i.e. AD Group Policy, Users /Roles).
- Experience with Python and MS Powershell for automation
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment.
The Cyber Security Engineer primary objective is to work as a member of the Information Security Team and assist Optasia to enforce and monitor all required Security Controls that protect our Data from all newest threats.
What you will do
- Assist in Technical Projects, by proposing, deploying and maintaining appropriate security controls and solutions
- Participate in Systems and Infrastructures Audits, to ensure that security controls are correctly applied
- Analyze Security Alerts and respond to Security Incidents
- Support the Vulnerability Management Program, by analyzing VA and PenTest results, to propose mitigation actions
- Support with Customer initiated Audits
- Build and monitor Awareness training and Phishing campaigns
- Manage the deployed Security Platforms
What will you bring
- University Degree in Computer Science or related field
- Minimum 4+ years of Information Security industry experience
- Understanding of the ISO/IEC 27001 and SOC2 Type II Requirements and their practical implementation
- Knowledge of Information Security tools and methods (i.e. VA Scanners, SIEM Tools, PAM, DLP)
- Experience with MS Security Platforms (i.e. MS Defender, MS Intunes)
- Knowledge of Network Security Concepts (i.e. Network Segregation, DMZ, Private VLANs, IPSec)
- Knowledge of the Internet Threat landscape (phishing, ransomware, APT, etc.)
- Experience in working with both of MS Windows and Linux Environments
- Excellent written and verbal communication skills (English)
Your key attributes
- Experience with Code Review Tools (i.e. SonarQube, Dependency Check)
- Experience in auditing MS Windows Architectures (i.e. AD Group Policy, Users /Roles).
- Experience with Python and MS Powershell for automation
Why you should apply
What we offer:
👟 Flexible remote working
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking a commercially driven professional with telecoms experience and an understanding of fintech solutions to manage and grow relationships with our mobile operator partners. As an Account Manager, you will own day-to-day account performance, act as the primary point of contact for customers, and represent Optasia’s AI-powered lending and credit scoring solutions. You will identify growth and cross-sell opportunities, coordinate with internal teams to ensure successful delivery, and drive measurable business outcomes aligned with both fintech and telecom objectives.
What you will do
- Manage a portfolio of assigned customer accounts, executing day-to-day commercial activities under the guidance of a Senior Customer Success Manager.
- Serve as the primary customer point of contact, ensuring timely communication, service quality, and responsiveness.
- Build and maintain effective working relationships with customer stakeholders to support account stability and satisfaction.
- Monitor account performance, KPIs, and service levels; identify risks and escalate issues as required.
- Support alignment of customer needs with agreed service objectives and commercial strategies.
- Assist with account optimization and growth initiatives through performance analysis and market awareness.
- Coordinate with internal teams to support contractual obligations and operational service delivery.
- Support billing, reconciliation, payment follow-ups, and SLA compliance activities.
- Prepare and deliver regular account performance and service reporting.
- Contribute to achieving service performance, operational, and financial targets.
What you will bring
Essential Qualifications & Experience:
- Minimum 5 years of proven experience in B2B Account Management, preferably within the Telecom or Fintech industry.
- Minimum 3years of Telecoms industry experience
- Strong understanding of the cultural, political, and regulatory landscape in the assigned market(s).
- Bachelor’s degree
- Fluent in English; Fluency in French is necessary for this role
Preferred
- Proven experience in Telecom Customer Value Management (CVM), Value-Added Services (VAS), banking and/or microfinance, and/or fintech and digital financial services.
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking enthusiastic professionals, with energy, who are result driven and have can-do attitude, who want to be part of a team of likeminded individuals who deliver solutions in an innovative and exciting environment.
The FSP Manager – APAC & MENA plays a critical role in managing and growing Optasia’s partnerships with financial institutions across designated markets in the APAC & MENA regions. This role ensures seamless integration, operational alignment, and strategic collaboration between Optasia and its Financial Services Provider (FSP) partners, primarily banks and like-minded financial services institutions.
What you will do
- Partnership Management
- Serve as the primary point of contact for assigned FSPs
- Build and maintain strong relationships with partner institutions
- Coordinate joint planning, performance reviews, and strategic alignment
- Operational Coordination
- Oversee day-to-day operations between Optasia and the FSP
- Ensure timely execution of commercial agreements and service-level commitments
- Monitor KPIs and resolve operational issues in collaboration with internal teams
- Project Implementation
- Lead onboarding and launch activities for new products or markets
- Coordinate cross-functional teams (legal, compliance, tech, product) to meet FSP requirements
- Track implementation timelines and ensure delivery against milestones
- Compliance & Documentation
- Support KYC, regulatory, and contractual documentation processes
- Ensure all partner activities comply with internal and external standards
- Reporting & Analysis
- Provide regular updates on partner performance and market dynamics
- Identify growth opportunities and recommend improvements to commercial model
What you will bring
- Strong liquidity and understanding of treasury management
- Previous experience as a Relationship manager in corporate or commercial banking is a plus
- Strong understanding of digital financial services, banking, or fintech ecosystems
- Excellent relationship management and stakeholder engagement skills
- Project management experience with cross-functional coordination
- Analytical mindset with ability to interpret performance data
Your key attributes
- Strong desire for exploring, evaluating and understanding in depth old and new technologies
- Passion for learning new technologies and eagerness to collaborate with other creative minds
- Excellent judgment, organizational and problem-solving skills
- Ability to hit tight deadlines and work under pressure and strict attention to detail
- Excellent communication skills and team working mentality
- Experience in working with secure code development guidelines and coding practices (i.e. OWASP, NIST)
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking a dynamic and experienced Senior Sales Manager to lead our commercial efforts in the East Asia & Pacific region. The successful candidate will drive strategic sales initiatives, expand market presence, and identify new growth opportunities for Optasia’s cutting-edge products and services. This is a high-impact leadership role that requires a seasoned sales professional with deep market knowledge and a proven track record of success.
What you will do
- Develop and execute a comprehensive sales strategy for the East Asia & Pacific region to achieve revenue growth and market expansion goals.
- Identify opportunities and new verticals for Optasia’s products and services, driving adoption across diverse markets.
- Build and maintain strong relationships with key stakeholders, including clients, partners, and regulators.
- Collaborate with product, marketing, and operations teams to ensure the successful delivery of solutions tailored to client needs.
- Monitor market trends, competitive landscape, and regulatory developments to inform strategy and maintain Optasia’s competitive edge.
- Represent Optasia at industry events, conferences, and forums to enhance brand visibility and thought leadership.
- Prepare and present regular sales performance reports to the executive leadership team, highlighting key achievements and areas for improvement.
- Work cross divisions to prepare all the needed documents as: Presentations, Business Cases, Service Descriptions, or any other document
What you will bring
- Bachelor’s degree in Business Administration, Marketing, or a related field; MBA is preferred.
- Minimum of 8 years of experience in sales leadership roles, with at least 5 years focused on the APAC region.
- Proven track record of exceeding sales targets and driving revenue growth in the financial technology or telecommunications sector.
- Strong network and relationships within the region’s banking, fintech, or telecommunications industries.
- Excellent leadership and team management skills, with the ability to inspire and motivate a diverse sales team.
- Exceptional communication, negotiation, and presentation skills.
- Deep understanding of the region’s market dynamics, cultural nuances, and regulatory environment.
- Willingness to travel extensively within the region as required.
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment. As a Quality Assurance Engineer, you will work closely with all members of the software development team to validate products, verify any defect resolutions and record defects and report on test results, while actively identifying any major risks to the success of the project. Your input will be key in interpreting and implementing quality assurance standards and your expertise will be used in reviewing requirements, specifications and technical design documents, to provide timely and meaningful feedback that will ensure the successful completion of each project.
What you will do
- Review technical requirements and specifications, providing timely feedback.
- Develop structured test plans and cases for comprehensive testing.
- Execute both manual (white box, black box) and automated test cases, covering smoke, sanity, and regression tests.
- Identify, document, and track bugs.
- Automate test cases, enhancing testing efficiency.
- Support User Acceptance Testing (UAT) with clients.
- Work with Project Delivery and Account Managers to ensure timely, quality releases.
- Investigate and resolve live environment issues alongside clients.
What you will bring
- 3+ years of Software Testing experience.
- Knowledge of QA methodologies, Software Delivery Life Cycle, white/black box testing.
- Experience with QA platforms (XRay, TestLink), bug tracking systems (Jira), Unix/Linux/Windows, scripting (Python), SQL, HTTP, and TCP/IP.
- Experience in working with secure code development guidelines and coding practices (i.e. OWASP, NIST)
Your key attributes
- Detail-oriented, proactive, and accountable.
- Strong communication skills and team focused.
- Adaptable to a fast-paced, creative environment.
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking enthusiastic professionals, with energy, who are result driven and have can-do attitude, who want to be part of a team of likeminded individuals who deliver solutions in an innovative and exciting environment.
The FSP Manager – APAC & MENA plays a critical role in managing and growing Optasia’s partnerships with financial institutions across designated markets in the APAC & MENA regions. This role ensures seamless integration, operational alignment, and strategic collaboration between Optasia and its Financial Services Provider (FSP) partners, primarily banks and like-minded financial services institutions.
What you will do
- Partnership Management
- Serve as the primary point of contact for assigned FSPs
- Build and maintain strong relationships with partner institutions
- Coordinate joint planning, performance reviews, and strategic alignment
- Operational Coordination
- Oversee day-to-day operations between Optasia and the FSP
- Ensure timely execution of commercial agreements and service-level commitments
- Monitor KPIs and resolve operational issues in collaboration with internal teams
- Project Implementation
- Lead onboarding and launch activities for new products or markets
- Coordinate cross-functional teams (legal, compliance, tech, product) to meet FSP requirements
- Track implementation timelines and ensure delivery against milestones
- Compliance & Documentation
- Support KYC, regulatory, and contractual documentation processes
- Ensure all partner activities comply with internal and external standards
- Reporting & Analysis
- Provide regular updates on partner performance and market dynamics
- Identify growth opportunities and recommend improvements to commercial model
What you will bring
- Strong liquidity and understanding of treasury management
- Previous experience as a Relationship manager in corporate or commercial banking is a plus
- Strong understanding of digital financial services, banking, or fintech ecosystems
- Excellent relationship management and stakeholder engagement skills
- Project management experience with cross-functional coordination
- Analytical mindset with ability to interpret performance data
Your key attributes
- Strong desire for exploring, evaluating and understanding in depth old and new technologies
- Passion for learning new technologies and eagerness to collaborate with other creative minds
- Excellent judgment, organizational and problem-solving skills
- Ability to hit tight deadlines and work under pressure and strict attention to detail
- Excellent communication skills and team working mentality
- Experience in working with secure code development guidelines and coding practices (i.e. OWASP, NIST)
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking a dynamic and experienced Senior Sales Manager to lead our commercial efforts in the East Asia & Pacific region. The successful candidate will drive strategic sales initiatives, expand market presence, and identify new growth opportunities for Optasia’s cutting-edge products and services. This is a high-impact leadership role that requires a seasoned sales professional with deep market knowledge and a proven track record of success.
What you will do
- Develop and execute a comprehensive sales strategy for the East Asia & Pacific region to achieve revenue growth and market expansion goals.
- Identify opportunities and new verticals for Optasia’s products and services, driving adoption across diverse markets.
- Build and maintain strong relationships with key stakeholders, including clients, partners, and regulators.
- Collaborate with product, marketing, and operations teams to ensure the successful delivery of solutions tailored to client needs.
- Monitor market trends, competitive landscape, and regulatory developments to inform strategy and maintain Optasia’s competitive edge.
- Represent Optasia at industry events, conferences, and forums to enhance brand visibility and thought leadership.
- Prepare and present regular sales performance reports to the executive leadership team, highlighting key achievements and areas for improvement.
- Work cross divisions to prepare all the needed documents as: Presentations, Business Cases, Service Descriptions, or any other document
What you will bring
- Bachelor’s degree in Business Administration, Marketing, or a related field; MBA is preferred.
- Minimum of 8 years of experience in sales leadership roles, with at least 5 years focused on the APAC region.
- Proven track record of exceeding sales targets and driving revenue growth in the financial technology or telecommunications sector.
- Strong network and relationships within the region’s banking, fintech, or telecommunications industries.
- Excellent leadership and team management skills, with the ability to inspire and motivate a diverse sales team.
- Exceptional communication, negotiation, and presentation skills.
- Deep understanding of the region’s market dynamics, cultural nuances, and regulatory environment.
- Willingness to travel extensively within the region as required.
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment.
What you will do:
- Assist on market research and identification of distribution partners in Africa
- Discover underserved segments
- Identify new asset classes
- Explore regulatory or market shifts
- Analyze competitor product gaps
- Define features
- Manage backlog
- Own CR prioritization
- Support initial product roll-outs and integrations
- Create detailed use cases, business requirements, and marketing requirements
- Conduct feasibility studies & write business plans
- Lead product design, development and release process for assigned products
- Coordinate the collection, description, analysis and prioritization of requests for new product functionality from customers and prospects, define MVP
- Monitor the developments and the dynamics of the fintech credit space
- Monitor the introduction of new credit product propositions
- Evaluate distribution partners and define products that fits their needs
- Prepare detailed business requirement specifications
- Prepare product requirement specifications (for new product ideas)
- Define GTM strategy
- Write/edit user manual, sales support documentation, proposal templates and other collateral
- Draft contract templates in conjunction with the legal team
- Engage with multiple stakeholders within our company to put together all the pieces of the product puzzle
- Train commercial and operations team on new product and new distribution partners
- Monitor and optimize the new products & partnerships during the 1st year of operations
What you will bring:
- At least 5 years experience Product Management/Large Account Management experience
- Bachelor’s or Master’s Degree in any related course (business degree, engineering)
- Ability to translate complex technical Specifications into clear user and commercial benefits
- Excellent PowerPoint and presentation skills
- Must have a facilitating and supportive attitude and a creative mindset
- Excellent knowledge of English language
- Ability to cope with fast changing technologies used in application developments
- Capability of integration in an international/multi-cultural environment
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
The Data Intelligence Lead will be responsible for leading the regional analytics function, with a strong emphasis on commercial impact. The role requires expertise in data analysis, market evaluation, campaign design/ execution and opportunity identification, as well as the ability to initiate new strategies to increase the revenue. The successful candidate will be a fast adopter and initiator, capable of building and managing regional analytics and campaigns to enhance business intelligence.
What you will do
Regional Intelligence & Opportunity Identification
- Build and maintain a deep analytical understanding of your regional markets: active user base, cohort behavior, loan uptake, ARPU/ADPU trends, repayment patterns, and eligibility utilization rates.
- Identify gaps between addressable market size and current penetration — product type, customer segment, and geography.
- Benchmark performance across markets within the region to surface best practices and underperforming areas requiring intervention.
- Track market-level signals (subscriber data, macroeconomic indicators, competitor activity) to anticipate shifts in demand or risk.
- Analyze customer behavior and market gaps to recommend new product or pricing suitable for the region
- Work with the Product and Technology teams to input regional requirements into product roadmaps.
CVM Campaign Design & Execution
- Design, build, and own end-to-end CVM campaigns — targeting, segmentation, messaging, channel, timing, and offer — in close collaboration regional commercial team.
- Drive campaigns aimed at increasing active user share, improving loan frequency, reducing dormancy, and reactivating borrowers.
- Define success metrics and run A/B tests to continuously improve campaign effectiveness.
- Monitor campaign performance in real time, report outcomes against KPIs, and iterate rapidly based on results.
- Manage the campaign calendar across your regional portfolio
Commercial & Stakeholder Support
- Produce regular performance dashboards and narrative reports for internal steak holder covering revenue, disbursements, cohort KPIs, and campaign outcomes.
- Support the regional Commercial teams with data-driven insights during negotiations and strategy.
- Flag underperforming deployments early, diagnose root causes, and propose corrective actions.
What you will bring
- Bachelor’s or master’s degree in business Analytics, Data Science, Computer Science, Engineering, Statistics, Economics, or a related field.
- 4–6 years in data analytics and CVM experience preferably within fintech, telecom, or banking sectors.
- Hands-on experience designing and executing CVM or upsell/crosssell campaigns, with measurable commercial outcomes.
- Solid understanding of cohort analysis, funnel metrics, customer lifetime value, and campaign attribution.
- Demonstrated ability to identify business opportunities and drive commercial growth through data insights.
- Proficiency in analytics tools (e.g., SQL, Python, R, Tableau, Power BI).
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
Since company’s inception, over a decade ago, we have grown to become a global leader in the Fintech fields, constantly expanding and adding new solutions, offerings, and untapped monetization opportunities for all our partners and clients.
As a Procurement Senior Manager, you will be responsible for managing the procurement of products and services for the company’s needs and the needs of the company’s customers, finding cost-effective deals and suppliers, and creating strong relationship with company’s suppliers. With your expertise in the field of supply chain and logistics, you will be ensuring quality control and adhering to the company’s policies and procedures on supply chain management.
What you will do
- Develop procurement strategies that are inventive and cost-effective.
- Source and engage reliable suppliers and vendors, focused on sourcing Hardware, Software and auxiliary equipment, implementation contracts, SLA contracts and logistic solutions.
- Negotiate with suppliers and vendors to secure advantageous terms.
- Review existing contracts with suppliers and vendors to ensure on-going feasibility.
- Maintain accurate purchase and pricing records
- Build and maintain long-term relationships with vendors and suppliers.
- Log purchase orders and organize and confirm delivery of goods and services.
- Maintain proper HW stock aligned with the strategy and the needs of the company
- Ensure that the Company’s asset Management application is always up-to-date
- Produce insightful reports regarding the company’s asset status and proactive actions needed
- Follow-up HW maintenance issues affecting the company’s live services
- Perform risk assessments on potential contracts and agreements.
- Control the procurement budget and promote a culture of long-term saving on procurement costs
- Oversee and manage the IT systems that track shipments, inventory, and the supply of goods
What you will bring
- Bachelor’s degree in supply chain management, logistics, or business administration
- 8+ years’ working experience as a Procurement Manager, Procurement Officer or Head of Procurement in a multinational environment
- Knowledge of sourcing and procurement techniques as well as a dexterity in “reading” the market
- In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms
- Experience with Asset Management applications
- Experience with ERP applications (e.g. SAP) and ticket management (e.g. Jira)
- Aptitude in decision-making and working with numbers
- Experience in collecting and analyzing data
- Multi-tasking and time-management skills, with the ability to prioritize tasks
- Highly organized and detail oriented
- Fluent in English
- Open to travel occasionally
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
The Vice President, Financial Planning & Analysis (VP FP&A) is the Group CFO’s primary business partner for performance, planning and value creation. This is a highly senior, commercial role in a listed environment, responsible for turning data into decisions, plans into outcomes and performance into shareholder value.
You will own the Group planning and forecasting cycle, lead performance reviews with Commercial and Regional leadership, and shape the financial narratives presented to the Executive Committee, Board and investors. You will challenge the business, support strategic decision-making and ensure that Optasia continues to deliver profitable, capital-efficient growth.
What you will do
Strategic finance & leadership
- Act as the right hand to the Group CFO on all matters related to Group performance, planning and external guidance.
- Provide forward-looking financial insight to the CEO, Executive Committee and Board, helping to prioritize strategic initiatives, capital allocation and growth bets.
- Lead the Group FP&A function globally, setting standards, ways of working and best practice across regions and business units.
- Own the financial narrative that underpins strategy papers, Board materials, investor communication and guidance.
Performance management & commercial business partnering
- Run the Group performance rhythm (monthly performance reviews, quarterly deep dives), ensuring a sharp focus on revenue, profitability, unit economics and cash.
- Partner with Commercial, Product, Risk and Operations leaders to translate commercial plans into financial outcomes, challenge underperformance and agree corrective actions, and build robust business cases for new products, markets and partnerships.
- Drive commercial analytics: pricing, take-rate optimization, partner economics, portfolio profitability and return on capital.
- Ensure clear accountability for P&L ownership across regions and products, supported by KPIs and dashboards.
Planning, budgeting & forecasting
- Own the Group budget and forecasting process (P&L, balance sheet and cash flow) across all entities and business lines.
- Lead dual-track planning: internal stretch plan to drive ambition, and external guidance plan aligned with market expectations and JSE disclosure requirements.
- Implement and continuously improve rolling forecasts and Integrated Business Planning (IBP), with clear linkages between volume drivers, risk, funding and profitability.
- Coordinate with Treasury, Risk and HR to ensure alignment between financial plans, funding strategy and workforce plans.
Advanced analytics & decision support
- Build and maintain a robust decision-support toolkit: driver-based models, scenario analysis, sensitivity analysis and “what-if” simulations.
- Use advanced analytics to improve accuracy on demand, FX, churn, loss rates and funding costs.
- Provide clear, concise insight to senior stakeholders through variance analysis focused on drivers and actions, value-bridge analysis, and post-investment reviews.
Data, systems & reporting
- Set requirements and priorities for EPM / planning tools, BI and data platforms in partnership with Finance Systems and Data teams.
- Ensure a single source of truth for performance reporting, with automated dashboards and drill-downs for executives and regional leaders.
- Oversee the production of Board and Committee FP&A content, ensuring consistency between internal reporting, external reporting and guidance.
- Maintain strong governance and controls around models, assumptions, versioning and approvals.
Team leadership & capability building
- Build, lead and develop a high-performing FP&A team across geographies.
- Embed a performance and challenge culture in Finance: curious, commercial, data-driven and action-oriented.
- Coach senior business leaders on financial acumen, value drivers and capital allocation
What You Will Bring
- 12–15+ years in senior FP&A / Commercial Finance / Strategic Finance roles, with at least 5+ years at Group or Regional level in a complex, international business.
- Experience in a listed company (ideally on JSE or other major exchange) or in a business preparing for / transitioning to public-company standards.
- Proven track record of owning and running Group-wide budgeting and forecasting, leading performance reviews and challenging senior stakeholders, and supporting strategy, M&A and major commercial negotiations with robust financial insight.
- Background in FinTech, financial services, telco, payments, or data-driven B2B/B2B2X models is a strong plus.
- Strong commercial mindset – comfortable talking revenue, pricing, partners and customer metrics, not just costs.
- Exceptional analytical and modelling skills, including scenario and sensitivity analysis.
- High executive presence – able to hold the room with the CFO, CEO, Board and investors; able to challenge respectfully and constructively.
- Confident user of modern EPM / BI / data platforms and comfortable working with advanced analytics and large data sets.
- Excellent storytelling and communication skills: can turn complex analysis into clear, actionable messages and narratives.
- Experience leading international teams and working in multicultural environments.
- Degree in Finance, Economics, Accounting or related field; MBA, CFA or equivalent post-graduate qualification is an advantage.
- Professional accounting qualification (e.g. ACCA, CA, CPA) beneficial but not essential if commercial and FP&A experience is strong.
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
🥳 CSR activities and festive events within any possible occasion
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
- The ideal person will possess excellent market-mapping and stakeholder management skills, a strong understanding of candidate experience, and the ability to deliver high-quality hiring outcomes across technical, commercial, and corporate functions.
- Experience building talent pipelines across multiple geographies including Africa, Asia and Greece, using data to improve hiring outcomes, and representing a compelling employer brand in competitive markets is essential.
This is a senior team role in a growing organization - an opportunity to work in a company where a go-getter spirit and customer orientation are valued as highly as technical excellence.
Detailed overview
Location: Johannesburg, Dubai, Athens
Candidate Profile
- A proactive, commercially aware talent acquisition specialist who can influence senior hiring stakeholders and drive rigorous, high-quality recruitment delivery.
- Comfortable operating in a fast-paced, international environment, balancing immediate hiring needs with longer-term talent pipeline development and workforce planning activities.
- Passionate about candidate experience, inclusive hiring practices, and using data and market insight to improve speed, quality, and consistency in hiring.
Key Responsibilities
- Lead end-to-end recruitment delivery for critical and senior hires across multiple functions and geographies, ensuring an exceptional candidate and hiring manager experience.
- Partner with business leaders to define role briefs, success profiles, assessment approaches and sourcing strategies aligned to business priorities.
- Build and execute proactive sourcing and talent mapping strategies across relevant markets, with a strong focus on hard-to-fill and business-critical roles.
- Use recruitment data to track funnel health, time-to-fill, quality of hire indicators, source effectiveness and process bottlenecks, providing recommendations for continuous improvement.
- Act as a trusted advisor to hiring managers on talent availability, compensation positioning, interview quality, and competitive market dynamics.
- Champion consistent, structured, and inclusive selection processes that improve decision quality and reduce bias.
- Collaborate with People team colleagues to ensure smooth offer, onboarding, and workforce planning processes.
- Help strengthen employer branding by representing Optasia effectively in the market and crafting compelling outreach and candidate communications.
- Support continuous improvement of recruitment processes, tools, and interview capability across the business.
Requirements
- Minimum of 6 years in-house and/or agency recruitment experience with a strong track record hiring for international, high-growth, technology-led or fintech organizations.
- Proven ability to manage multiple searches simultaneously across functions, seniority levels, and geographies while maintaining high standards and pace.
- Strong capability in direct sourcing, talent mapping, structured interviewing, stakeholder management and offer negotiation.
- Experience using recruitment data and market intelligence to influence decisions and improve hiring outcomes.
- Good understanding of hiring compliance, candidate data handling, and local market considerations across at least some of the countries where the company operates.
- Data-driven, candidate-centric and business-oriented approach to talent acquisition.
- Experience in a challenging, dynamic and complex business environment with a focus on multiculturalism and internationalism.
- Ability to quickly build trust with candidates, hiring managers and cross-functional partners.
- Strong diplomatic and interpersonal skills with high levels of professionalism and integrity.
- Ability to plan and prioritize work under tight deadlines, work on own initiative, and as a member of a team.
Why Optasia?
Optasia is a high-growth, AI-powered financial infrastructure platform serving over 432 million users in emerging markets across Africa and Asia. By harnessing the power of AI and real-time data we unlock financial opportunities for customers. We have been recognized as a top fintech by Forbes Middle East, culminating in a successful JSE listing in 2025.
At Optasia, our global team builds the tech, products and services which will change the game for the world's unbanked population. We empower our people by offering unique employee experiences and support individual careers by prioritizing well-being and embracing flexibility.
Benefits include:
- Work From Anywhere Policy
- Competitive remuneration package
- Performance-based bonus scheme
- Extra day off on your birthday
- Comprehensive private healthcare insurance
- All the tech gear you need to work smart
Join us in shaping the future of Optasia as we grow together. Explore more at optasia.com
We are seeking a dynamic Senior Human Resources Business Partner who has deep experience supporting fast-growing, international business coupled with a strong understanding of startup and scaleup culture.
- The ideal person will possess strong commercial acumen, excellent stakeholder management skills, and the ability to translate business strategy into practical people plans that strengthen performance, leadership capability, and organizational effectiveness.
- Experience partnering with senior leaders across multiple markets, navigating complexity with confidence, translating data insights into interventions and applying sound judgement to sensitive people matters is essential.
This is not a junior or mid-level role. This is a Senior team role in a growing organization - an opportunity to work in a company where a go-getter spirit and customer orientation are valued as highly as technical excellence.
Detailed overview
Location: Johannesburg, Dubai, Lagos
Candidate Profile
- A credible, commercially minded HR leader who can operate as a strategic partner to senior stakeholders while remaining close to execution.
- Comfortable working in a fast-paced, matrixed, multicultural environment where priorities shift quickly and strong judgement is required.
- Passionate about building high-performing teams, coaching leaders, and creating people practices that are scalable, data-informed, and employee-centric.
Key Responsibilities
- Act as the single point of contact for the employees and leaders in your region.
- Act as a strategic partner in your region, identifying the people needs required by the business.
- Partner with senior business leaders to shape and execute people strategies that align with company growth priorities, organization design needs, and workforce plans.
- Act as a thought leader and coach. Providing trusted guidance on performance, engagement, talent planning, succession, team effectiveness, change management and complex employee relations matters.
- Use people data and business insight to identify trends, diagnose organizational issues, and recommend practical actions that improve retention, productivity and leadership capability.
- Support leaders through organizational change, including restructures, operating model changes, role clarity and communication planning.
- Collaborate with Talent Acquisition, Rewards, Payroll and People Operations colleagues to ensure joined-up delivery of core people processes and a consistent employee experience.
- Coach and challenge managers to raise the quality of decision-making, leadership behaviours, and people management practices across their functions.
- Acts as HR policy and process expert: lead annual people cycles such as performance reviews, talent reviews, promotions, workforce planning, and compensation discussions.
- Ensure local practices remain aligned with employment legislation, internal policy, and Optasia's values across relevant markets.
- Lead the continuous improvement of People team frameworks, policies, and manager enablement tools to support international scale.
Requirements
- 8+ years HR experience, including at least 4 years dedicated HR Business Partnering experience in high-growth, international, technology-led or fintech environments across Africa and Asia.
- Extensive experience managing complex employee relations cases across Africa and Asia.
- Demonstrated ability to build effective working partnerships with senior stakeholders and influence decision-making through credibility, insight and sound judgement.
- Experience of operating across multiple countries, with good working knowledge of employment practices and people risk in the markets where the company operates.
- Strong capability in organization design, leadership development, change management, performance management, employee relations, and leadership coaching.
- Proven experience designing and facilitating training to managers and employees.
- Data-driven, people-centric and business-oriented approach to solving workforce and organizational challenges.
- Experience in a challenging, dynamic and complex business environment with a focus on multiculturalism and internationalism.
- Ability to quickly build trust with employees, managers, and cross-functional partners.
- Strong diplomatic and interpersonal skills with high levels of professionalism and integrity.
- Ability to plan and prioritize work under tight deadlines, work on own initiative, and as a member of a team.
Why Optasia?
Optasia is a high-growth, AI-powered financial infrastructure platform serving over 432 million users in emerging markets across Africa and Asia. By harnessing the power of AI and real-time data we unlock financial opportunities for customers. We have been recognized as a top fintech by Forbes Middle East, culminating in a successful JSE listing in 2025.
At Optasia, our global team builds the tech, products and services which will change the game for the world's unbanked population. We empower our people by offering unique employee experiences and support individual careers by prioritizing well-being and embracing flexibility.
Benefits include:
- Work from anywhere policy
- Competitive remuneration package
- Extra day off on your birthday
- Performance-based bonus scheme
- Comprehensive private healthcare insurance
- All the tech gear you need to work smart
Join us in shaping the future of Optasia as we grow together. Explore more at optasia.com
- The ideal person will possess strong analytical skills, a strategic mindset, with proven leadership experience in daily delivery of compensation, benefits, immigration and mobility activities.
- Familiarity with regional labor laws related to remuneration and a passion for fostering a positive workplace culture are essential.
This is a senior team role in a growing organization - an opportunity to work in a company where a go-getter spirit and customer orientation are valued as highly as technical excellence.
Detailed overview
Location: Johannesburg, Dubai, Athens
Candidate profile
- A commercially-minded Total Reward leader with proven experience diagnosing, designing and delivering cost effective reward frameworks in high-growth, international, technology-led or fintech organizations, ideally including African and Asia markets.
- Comfortable operating at both strategic and hands-on levels, using data, benchmarking and market insight to shape competitive, scalable, and equitable compensation and benefits offerings across multiple countries.
- Passionate about building transparent, employee-centric reward philosophies, partnering effectively with senior leaders, and navigating complex regulatory environments with sound judgement and integrity.
Key Responsibilities
- Oversee the development and execution of a comprehensive & standardized compensation structure across all functions, regions, and levels within the organization, including base pay, variable pay programs, sales incentives, long and short-term incentive plans, stock options, and executive compensation.
- Own and administer immigration and relocation/mobility activities which will be a core focus of the role. Coordinating and managing relocations and commuters’ programs, EEA arrangements, work permits and related reward elements (correct ICP and equity tax allocation and recording across jurisdictions, equal pay calculations, FX equalization allowances and payments coordination with relevant payroll teams) and local authority reporting.
- Liaise with senior leadership, and the Legal team on all legal issues relating to compensation & benefits, maintaining a working knowledge of local laws, customs, and practices influencing compensation and benefits.
- Provide relevant data and recommendations to guide decision-making related to compensation, org structure, attrition, promotions, and other people-related activities.
- Analyze trends in the business, economy, and employment marketplace to identify issues and opportunities to enhance global workforce planning strategies.
- Facilitate the process of job evaluation and salary surveys, advise on salary budgets, and prepare policies and procedures to ensure equitable and competitive employee compensation.
- Monitor, evaluate and harmonize the company's benefits programs, ensuring they are globally aligned, locally relevant, cost-effective, flexible, consistently applied, and do not expose the company to undue risks.
- Lead on communicating the company compensation philosophy and framework to employee and manager groups and delivering associated training as required.
- Train regional and local People team members to support compensation, benefit, and reward programmes.
- Manage vendor performance and relationships ensuring ROI.
Requirements
- 6+ years experience fully owning the international Compensation & Benefits agenda of a company over several countries in Africa, Asia and beyond.
- A passion for data-driven, People-centric, and business-oriented compensation philosophy & practices.
- Experience in a remuneration and compensation environment in the countries where the company operates.
- Ability to create effective working partnerships with key stakeholders.
- Experience in a challenging, dynamic, and complex business environment with a focus on multiculturalism and internationalism.
- Ability to quickly build trust with staff, vendors, and partners.
- Strong diplomatic and interpersonal skills with high levels of professionalism and integrity.
- Knowledge of in-country employment regulations and ability to apply them to the company.
- Proven experience conducting total reward benchmarking using formal 3rd party data and conducting full job architecture and evaluation systems.
- Ability to plan and prioritize work under tight deadlines, work on own initiative, and as a member of a team.
- Proven experience educating employees and managers about transparent compensation philosophy and framework.
Why Optasia?
Optasia is a high-growth, AI-powered financial infrastructure platform serving over 432 million users in emerging markets across Africa and Asia. By harnessing the power of AI and real-time data we unlock financial opportunities for customers. We have been recognized as a top fintech by Forbes Middle East, culminating in a successful JSE listing in 2025.
At Optasia, our global team builds the tech, products and services which will change the game for the world’s unbanked population. We empower our people by offering unique employee experiences and support individual careers by prioritizing well-being and embracing flexibility.
Benefits include:
- Work From Anywhere Policy
- Competitive remuneration package
- Performance-based bonus scheme
- Extra day off on your birthday
- Comprehensive private healthcare insurance
- All the tech gear you need to work smart
Join us in shaping the future of Optasia as we grow together. Explore more at optasia.com
- The ideal person will possess strong payroll governance, analytical, and stakeholder management skills, together with the ability to deliver accurate, timely, and compliant payroll operations in a complex international environment.
- Experience managing payroll vendors, strengthening controls, and navigating local payroll requirements across Africa, Middle East, Asia and other international markets is essential.
This is a key role in a growing organization - an opportunity to work in a company where a go-getter spirit and customer orientation are valued as highly as technical excellence.
Detailed overview
Location: Athens or Dubai
Candidate Profile
- A detail-oriented and commercially aware payroll leader who can combine rigorous operational control with a high-quality employee experience.
- Proven experience working across multiple jurisdictions in Africa and Asia, balancing standardization, compliance, accuracy and pace in a fast-changing environment.
- Passionate about building robust payroll processes, improving controls, and partnering effectively across People, Finance, Legal, and third-party vendors.
Key Responsibilities
- Lead the accurate and timely delivery of payroll across multiple countries, coordinating internal inputs and external providers to ensure payroll is processed correctly and on schedule.
- Own payroll governance, controls, calendars, reconciliations, and audit readiness, ensuring payroll processes are well-documented, compliant, and scalable.
- Partner closely with People, Finance, Legal, and third-party vendors to manage payroll-related changes including new hires, exits, compensation changes, benefits deductions, equity-related inputs and statutory updates. Analyzing payroll trends and cost management is required.
- Monitor local payroll legislation, tax, social security, and reporting requirements, escalating risks and ensuring appropriate operational responses.
- Drive continuous improvement in payroll processes, systems, data quality and reporting, using metrics and root-cause analysis to reduce errors and improve efficiency.
- Identify and manage new payroll vendors in new geographic locations as the company expands into new markets. Integrate acquisitions, restructures, and changes to employment models where relevant.
- Manage payroll vendors and service partners, ensuring strong performance, issue resolution, compliance and value for money.
- Produce payroll reporting and insights for Finance and People stakeholders, supporting forecasting, controls and decision-making.
- Contribute to employee communication and manager guidance on payroll-related topics with clarity and professionalism.
Requirements
- Progressive global payroll experience with meaningful leadership responsibility for multi-country payroll operations.
- Strong knowledge of payroll processes, controls, reconciliations, compliance requirements, and vendor management in international environments.
- Experience working across multiple countries, with good understanding of payroll legislation and employment-related statutory requirements in the markets where the company operates.
- Demonstrated ability to partner effectively with Finance, People, Legal, and external providers on complex payroll matters.
- Data-driven, detail-oriented, and business-oriented approach to payroll governance and service delivery.
- Experience in a challenging, dynamic, and complex business environment with a focus on multiculturalism and internationalism.
- Ability to quickly build trust with employees, managers, vendors and partners.
- Strong diplomatic and interpersonal skills with high levels of professionalism and integrity.
- Ability to plan and prioritize work under tight deadlines, work on own initiative and as a member of a team.
- Experience improving payroll processes, systems, and controls in scaleup or transformation environments.
Why Optasia?
Optasia is a high-growth, AI-powered financial infrastructure platform serving over 432 million users in emerging markets across Africa and Asia. By harnessing the power of AI and real-time data we unlock financial opportunities for customers. We have been recognized as a top fintech by Forbes Middle East, culminating in a successful JSE listing in 2025.
At Optasia, our global team builds the tech, products and services which will change the game for the world's unbanked population. We empower our people by offering unique employee experiences and support individual careers by prioritizing well-being and embracing flexibility.
Benefits include:
- Work From Anywhere Policy
- Competitive remuneration package
- Performance-based bonus scheme
- Extra day off on your birthday
- Comprehensive private healthcare insurance
- All the tech gear you need to work smart
Join us in shaping the future of Optasia as we grow together. Explore more at optasia.com
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment.
As a Presales Manager, you will be responsible for harmonizing the company’s product, operations, technical and commercial departments and translate these into solid business propositions. The Presales’ role is to validate the business case and service description throughout the implementation process and guide/manage the formal agreement with the client.
What you will do
- Developing and presenting sales propositions
- Preparing Business Cases and related Service Descriptions
- Preparing and maintaining sales presentations
- Coordinating and aligning with product, technical, commercial, finance and legal to prepare winning RFP/RFQ/Tenders responses
- Maintaining the CRM system for Business Development
- Participating in sales meetings and occasionally pitching at the CXO level
- Assisting in market research and competition mapping
- Proactively scoping the technical solution required to address customer requirements, assessing customers met and unmet needs, and recommending solutions that optimize value for both the customer and the company
- Securing input from all necessary solution stakeholders within the client
- Adapting solutions, as necessary, to ensure appropriate support
What you will bring
- Proven track record of at least 3-5 years’ experience in similar role, working for FinTech, Telecom/Technology or Bank’s sector
- BSc and MA/MSc in Business, Science, Engineering or Marketing. MBA will be considered as a plus
Your key attributes
- Excellent communication skills and fluent in English
- Pro-active attitude, hands-on and getting things done
- Strong problem solving and good skills in financial modelling, using Excel
- Able to perform under pressure to hit tight deadlines and deliver results in a fast-paced environment, whilst multi-tasking at various projects
- Customer focused, innovative thinking, self-starter, flexible, highly organized and a strong attention to details
- Excellent teamwork and interpersonal skills
- Flexible, eager, ambitious, and adaptable to change
- Excellent judgment, organizational and problem-solving skills
- Willingness to travel occasionally within the assigned region
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking a dynamic and results-driven professional with telecoms experience and exposure to fintech solutions to support and grow relationships with our mobile operator partners. As a Customer Success Manager, you will work closely with internal teams and customers to ensure successful onboarding, adoption, and performance of Optasia’s AI-powered lending and credit scoring solutions. You will help identify cross-sell opportunities, support account growth initiatives, and ensure delivery against our customer promise.
What you will do
- Manage a portfolio of customer accounts with partial autonomy, working closely with the Regional Account Manager to drive day-to-day commercial and operational performance.
- Serve as a key point of contact for assigned customers, maintaining regular communication to ensure service quality, alignment, and strong engagement.
- Build and maintain trusted, long-term relationships with customer stakeholders, positioning Optasia as a strategic fintech partner.
- Lead ongoing account performance management by tracking KPIs, identifying risks and opportunities, and proactively driving improvement actions.
- Assess, clarify, and validate customer needs, including operational requirements, product adoption, and roadmap alignment, translating them into actionable initiatives.
- Monitor market trends, competitive dynamics, and customer performance data to support optimization, cross-sell, and account growth opportunities.
- Provide structured reporting and insights into account performance, product usage, delivery progress, and potential risks to internal teams and customers.
- Coordinate contractual and operational delivery by working cross-functionally with teams, managing escalations where required.
- Contribute to achieving service performance and financial targets, including SLA compliance, operational KPIs, and commercial objectives, while supporting billing, reconciliation, and payment processes.
Essential Qualifications & Experience:
- Minimum 5 years of proven experience in B2B Account Management, preferably within the Telecom or Fintech industry.
- Minimum 3yrs Telecoms industry experience
- Strong understanding of the cultural, political, and regulatory landscape in the assigned market(s).
- Bachelor’s degree
Preferred
- Experience in Telecoms Customer Value Management (CVM), Value-Added Services (VAS), and/or fintech and digital financial services solutions.
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking a dynamic and experienced Senior Sales Manager to lead our commercial efforts in the East Asia & Pacific region. The successful candidate will drive strategic sales initiatives, expand market presence, and identify new growth opportunities for Optasia’s cutting-edge products and services. This is a high-impact leadership role that requires a seasoned sales professional with deep market knowledge and a proven track record of success.
What you will do
- Develop and execute a comprehensive sales strategy for the East Asia & Pacific region to achieve revenue growth and market expansion goals.
- Identify opportunities and new verticals for Optasia’s products and services, driving adoption across diverse markets.
- Build and maintain strong relationships with key stakeholders, including clients, partners, and regulators.
- Collaborate with product, marketing, and operations teams to ensure the successful delivery of solutions tailored to client needs.
- Monitor market trends, competitive landscape, and regulatory developments to inform strategy and maintain Optasia’s competitive edge.
- Represent Optasia at industry events, conferences, and forums to enhance brand visibility and thought leadership.
- Prepare and present regular sales performance reports to the executive leadership team, highlighting key achievements and areas for improvement.
- Work cross divisions to prepare all the needed documents as: Presentations, Business Cases, Service Descriptions, or any other document
What you will bring
- Bachelor’s degree in Business Administration, Marketing, or a related field; MBA is preferred.
- Minimum of 8 years of experience in sales leadership roles, with at least 5 years focused on the APAC region.
- Proven track record of exceeding sales targets and driving revenue growth in the financial technology or telecommunications sector.
- Strong network and relationships within the region’s banking, fintech, or telecommunications industries.
- Excellent leadership and team management skills, with the ability to inspire and motivate a diverse sales team.
- Exceptional communication, negotiation, and presentation skills.
- Deep understanding of the region’s market dynamics, cultural nuances, and regulatory environment.
- Willingness to travel extensively within the region as required.
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking a dynamic and results-driven professional with telecoms experience and exposure to fintech solutions to support and grow relationships with our mobile operator partners. As a Customer Success Manager, you will work closely with internal teams and customers to ensure successful onboarding, adoption, and performance of Optasia’s AI-powered lending and credit scoring solutions. You will help identify cross-sell opportunities, support account growth initiatives, and ensure delivery against our customer promise.
What you will do
- Manage a portfolio of customer accounts with partial autonomy, working closely with the Regional Account Manager to drive day-to-day commercial and operational performance.
- Serve as a key point of contact for assigned customers, maintaining regular communication to ensure service quality, alignment, and strong engagement.
- Build and maintain trusted, long-term relationships with customer stakeholders, positioning Optasia as a strategic fintech partner.
- Lead ongoing account performance management by tracking KPIs, identifying risks and opportunities, and proactively driving improvement actions.
- Assess, clarify, and validate customer needs, including operational requirements, product adoption, and roadmap alignment, translating them into actionable initiatives.
- Monitor market trends, competitive dynamics, and customer performance data to support optimization, cross-sell, and account growth opportunities.
- Provide structured reporting and insights into account performance, product usage, delivery progress, and potential risks to internal teams and customers.
- Coordinate contractual and operational delivery by working cross-functionally with teams, managing escalations where required.
- Contribute to achieving service performance and financial targets, including SLA compliance, operational KPIs, and commercial objectives, while supporting billing, reconciliation, and payment processes.
Essential Qualifications & Experience:
- Minimum 5 years of proven experience in B2B Account Management, preferably within the Telecom or Fintech industry.
- Minimum 3yrs Telecoms industry experience
- Strong understanding of the cultural, political, and regulatory landscape in the assigned market(s).
- Bachelor’s degree
Preferred
- Experience in Telecoms Customer Value Management (CVM), Value-Added Services (VAS), and/or fintech and digital financial services solutions.
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking a dynamic Senior Human Resources Business Partner who has deep experience supporting fast-growing, international business coupled with a strong understanding of startup and scaleup culture.
- The ideal person will possess strong commercial acumen, excellent stakeholder management skills, and the ability to translate business strategy into practical people plans that strengthen performance, leadership capability, and organizational effectiveness.
- Experience partnering with senior leaders across multiple markets, navigating complexity with confidence, translating data insights into interventions and applying sound judgement to sensitive people matters is essential.
This is not a junior or mid-level role. This is a Senior team role in a growing organization - an opportunity to work in a company where a go-getter spirit and customer orientation are valued as highly as technical excellence.
Detailed overview
Location: Johannesburg, Dubai, Lagos
Candidate Profile
- A credible, commercially minded HR leader who can operate as a strategic partner to senior stakeholders while remaining close to execution.
- Comfortable working in a fast-paced, matrixed, multicultural environment where priorities shift quickly and strong judgement is required.
- Passionate about building high-performing teams, coaching leaders, and creating people practices that are scalable, data-informed, and employee-centric.
Key Responsibilities
- Act as the single point of contact for the employees and leaders in your region.
- Act as a strategic partner in your region, identifying the people needs required by the business.
- Partner with senior business leaders to shape and execute people strategies that align with company growth priorities, organization design needs, and workforce plans.
- Act as a thought leader and coach. Providing trusted guidance on performance, engagement, talent planning, succession, team effectiveness, change management and complex employee relations matters.
- Use people data and business insight to identify trends, diagnose organizational issues, and recommend practical actions that improve retention, productivity and leadership capability.
- Support leaders through organizational change, including restructures, operating model changes, role clarity and communication planning.
- Collaborate with Talent Acquisition, Rewards, Payroll and People Operations colleagues to ensure joined-up delivery of core people processes and a consistent employee experience.
- Coach and challenge managers to raise the quality of decision-making, leadership behaviours, and people management practices across their functions.
- Acts as HR policy and process expert: lead annual people cycles such as performance reviews, talent reviews, promotions, workforce planning, and compensation discussions.
- Ensure local practices remain aligned with employment legislation, internal policy, and Optasia's values across relevant markets.
- Lead the continuous improvement of People team frameworks, policies, and manager enablement tools to support international scale.
Requirements
- 8+ years HR experience, including at least 4 years dedicated HR Business Partnering experience in high-growth, international, technology-led or fintech environments across Africa and Asia.
- Extensive experience managing complex employee relations cases across Africa and Asia.
- Demonstrated ability to build effective working partnerships with senior stakeholders and influence decision-making through credibility, insight and sound judgement.
- Experience of operating across multiple countries, with good working knowledge of employment practices and people risk in the markets where the company operates.
- Strong capability in organization design, leadership development, change management, performance management, employee relations, and leadership coaching.
- Proven experience designing and facilitating training to managers and employees.
- Data-driven, people-centric and business-oriented approach to solving workforce and organizational challenges.
- Experience in a challenging, dynamic and complex business environment with a focus on multiculturalism and internationalism.
- Ability to quickly build trust with employees, managers, and cross-functional partners.
- Strong diplomatic and interpersonal skills with high levels of professionalism and integrity.
- Ability to plan and prioritize work under tight deadlines, work on own initiative, and as a member of a team.
Why Optasia?
Optasia is a high-growth, AI-powered financial infrastructure platform serving over 432 million users in emerging markets across Africa and Asia. By harnessing the power of AI and real-time data we unlock financial opportunities for customers. We have been recognized as a top fintech by Forbes Middle East, culminating in a successful JSE listing in 2025.
At Optasia, our global team builds the tech, products and services which will change the game for the world's unbanked population. We empower our people by offering unique employee experiences and support individual careers by prioritizing well-being and embracing flexibility.
Benefits include:
- Work from anywhere policy
- Competitive remuneration package
- Extra day off on your birthday
- Performance-based bonus scheme
- Comprehensive private healthcare insurance
- All the tech gear you need to work smart
Join us in shaping the future of Optasia as we grow together. Explore more at optasia.com
We are seeking a visionary and results-driven leader to serve as Regional Director for Pakistan. This role will oversee the strategic direction, revenue growth, and management of relationships with our customers, ensuring the success and scalability of our business. As a Regional Director, you will manage a team of Regional and Account Managers, within the assigned portfolio.
The ideal candidate will have a strong background in customer relationship management, a deep understanding of the local Fintech domain, Telecoms and Mobile Financial Services industries, with a proven track record of building and leading high performing teams. This role requires a strategic thinker with exceptional leadership skills, a customer focused mindset, and the ability to drive revenue growth while fostering long-term partnerships.
What you will do:
Strategy & Leadership
- Define and execute the overall Commercial strategy of your assigned customer portfolio.
- Ensure accurate forecasting, financial projections and managing the annual budget cycle for your assigned customer portfolio ensuring alignment with company strategy.
- Identify and prioritize key growth opportunities and adoption of our products within your customer portfolio.
- Oversee and develop a high performing team of regional and account managers, ensuring the team’s goals and performance expectations align with the company’s broader business objectives and vision.
- Foster a collaborative and inclusive team culture that encourages innovation, accountability, and professional growth with continued coaching and mentorship to ensure team success.
- Conduct regular performance reviews and implement development plans to address skill gaps and career aspirations.
- Delegate responsibilities effectively to empower team members and optimize productivity.
Customer Relationship Development
- Build and maintain strong relationships with senior executives of your assigned customer portfolio.
- Negotiate high value contracts, partnerships, and strategic alliances to drive revenue growth and market expansion.
- Represent the company at industry events, conferences, and customer meetings to enhance brand visibility and credibility.
Revenue Growth:
- Oversee the development and implementation of strategic account plans and key revenue drivers within your assigned customer portfolio, monitoring market trends, competitive landscape, and customer needs to identify new opportunities.
- Collaborate with cross-functional teams (e.g., product, marketing, operations and finance) to ensure the successful achievement of the goals and objectives of your assigned customer portfolio with our products.
- Ιdentify cost-saving opportunities without compromising customer satisfaction or team performance.
Performance Management:
- Establish and track key performance metrics (KPIs) for the team and individual customer accounts.
- Analyze data and insights to identify areas for improvement and implement corrective actions as needed.
- Prepare and present regular reports to senior leadership on team performance, revenue growth, and market trends.
Industry Expertise:
- Stay ahead of industry trends, regulatory changes, and emerging technologies relevant to our business offering.
- Leverage industry knowledge to provide strategic guidance to the team and senior leadership.
- Position the company as a thought leader and innovator in our market space.
What you will bring:
- Master’s degree – relevant field or MBA.
- Minimum 10 years of proven experience in Account Management, preferably locally and within the Fintech or Telecoms industry.
- Proven track record of engagement with Wallets in Pakistan.
- Minimum 8yrs Telecoms industry experience
- Experience and understanding of the local Fintech domain is essential for this role
- Strong understanding of the cultural, political, and regulatory landscape in the assigned market(s).
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment.
As a Regional Regulatory Affairs & Compliance Specialist, you will have the opportunity to contribute to the growth and sustainable development of the microfinance sector. As such, you will have act as the first line of defense to support the Company in managing risks related to regulatory changes and uncertainty and be responsible for driving a balanced risk mindset in line with the Company’s risk appetite and support a culture of ethics and compliance for identified regulatory frameworks that influence the organization’s ability to render its service to its partners. You will play a key role in strategic planning and performance optimization.
What you will do
- Act as the first line of contact and engagement with relevant regulators to proactively manage and mitigate the potential impact of new regulations, reporting obligations and prudential guidelines, in a given regional portfolio, may have on our operations.
- Drive and/or support the establishment of horizon scanning activities and early warning signals of upcoming and potential changes in relevant regulations in the given regional portfolio, and disseminate those internally through the appropriate channels to impacted teams.
- Support the Head of Regulator Affairs & Compliance and Regulatory Compliance Managers, as may be required, in matters related to the broader Regulatory Affairs & Compliance strategy and activities in a given regional portfolio.
- Understand relevant laws and regulations governing our operations, and continually monitor company compliance with new regulations, reporting obligations and prudential guidelines in a given regional portfolio.
- Support the Regulatory Compliance Managers, as required, in performing structured assessments of our regulatory compliance to specific requirements and obligations in a given regional portfolio to assess our regulatory risk exposure, its significance and scope.
- Support the implementation of a robust and effective regulatory compliance governance framework within the organization, including training and awareness activities to educate employees on relevant regulations and prudential guidelines and collaborate with other departments and relevant stakeholders to create a culture of regulatory compliance.
- Develop marketing materials, training programs and relevant internal presentations to ensure alignment with regulatory compliance prudential guidelines in the given regional portfolio.
- Perform various general administrative duties; such as gathering of internal information in response to regulatory compliance queries, and reporting obligations from relevant internal and external stakeholders.
- Support the business in effectively and timely responding to queries raised by our partners, financial institutions or other third-parties, related to the compliance with our legal and contractual obligations resulting from new or existing business relationships, such as for instance third-party due diligence requirements, supplier onboarding processes, periodic reporting requirements, or any other as required.
- Be a business partner to the local commercial teams to facilitate the go-to-market process in the given regional portfolio, as well as responding to existing customer queries related to existing or new regulatory requirements.
- Primary responsibility for this role will be the markets under the WAEMU (West Africa) region served by the BCEAO, therefore the ideal candidate shall demonstrate working knowledge of the regulatory and oversight bodies governance and operating principles for the regulators in this region (i.e. Benin, Burkina Faso, Côte d'Ivoire, Guinea-Bissau, Mali, Niger, Senegal, and Togo).
- Act as a regional partner to other internal assurance providers, including Internal Audit, as required, to support the delivery of activities within the scope of the Company’s combined assurance arrangements.
What you will need
- Minimum of Bachelors degree in relevant discipline.
- Experience of 4-6 years in fintech environment, preferably in the microfinance industry
Your key attributes
- Passion and commitment to Financial Inclusion
- Knowledge of project management methods and practices, including methods of creating designs, plans, specifications, estimates, reports, tests, and recommendations.
- Strong creative, analytical, and problem-solving skills.
- Solid communication, persuasion, and negotiation skills.
- Ability to analyze complex issues and systems, evaluate alternative solutions, develop sound
- conclusions, and recommend a course of action.
- Ability to work independently and take initiative without direct supervision within stated procedures and policies on multiple projects
Why you should apply
What we offer:
👟 Work From Anywhere policy (90 days/ year)
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment.
As a Regional Regulatory Affairs & Compliance Specialist, you will have the opportunity to contribute to the growth and sustainable development of the microfinance sector. As such, you will have act as the first line of defense to support the Company in managing risks related to regulatory changes and uncertainty and be responsible for driving a balanced risk mindset in line with the Company’s risk appetite and support a culture of ethics and compliance for identified regulatory frameworks that influence the organization’s ability to render its service to its partners. You will play a key role in strategic planning and performance optimization.
What you will do
- Act as the first line of contact and engagement with relevant regulators to proactively manage and mitigate the potential impact of new regulations, reporting obligations and prudential guidelines, in a given regional portfolio, may have on our operations.
- Drive and/or support the establishment of horizon scanning activities and early warning signals of upcoming and potential changes in relevant regulations in the given regional portfolio, and disseminate those internally through the appropriate channels to impacted teams.
- Support the Head of Regulator Affairs & Compliance and Regulatory Compliance Managers, as may be required, in matters related to the broader Regulatory Affairs & Compliance strategy and activities in a given regional portfolio.
- Understand relevant laws and regulations governing our operations, and continually monitor company compliance with new regulations, reporting obligations and prudential guidelines in a given regional portfolio.
- Support the Regulatory Compliance Managers, as required, in performing structured assessments of our regulatory compliance to specific requirements and obligations in a given regional portfolio to assess our regulatory risk exposure, its significance and scope.
- Support the implementation of a robust and effective regulatory compliance governance framework within the organization, including training and awareness activities to educate employees on relevant regulations and prudential guidelines and collaborate with other departments and relevant stakeholders to create a culture of regulatory compliance.
- Develop marketing materials, training programs and relevant internal presentations to ensure alignment with regulatory compliance prudential guidelines in the given regional portfolio.
- Perform various general administrative duties; such as gathering of internal information in response to regulatory compliance queries, and reporting obligations from relevant internal and external stakeholders.
- Support the business in effectively and timely responding to queries raised by our partners, financial institutions or other third-parties, related to the compliance with our legal and contractual obligations resulting from new or existing business relationships, such as for instance third-party due diligence requirements, supplier onboarding processes, periodic reporting requirements, or any other as required.
- Be a business partner to the local commercial teams to facilitate the go-to-market process in the given regional portfolio, as well as responding to existing customer queries related to existing or new regulatory requirements.
- Primary responsibility for this role will be the markets under the WAEMU (West Africa) region served by the BCEAO, therefore the ideal candidate shall demonstrate working knowledge of the regulatory and oversight bodies governance and operating principles for the regulators in this region (i.e. Benin, Burkina Faso, Côte d'Ivoire, Guinea-Bissau, Mali, Niger, Senegal, and Togo).
- Act as a regional partner to other internal assurance providers, including Internal Audit, as required, to support the delivery of activities within the scope of the Company’s combined assurance arrangements.
What you will need
- Minimum of Bachelors degree in relevant discipline.
- Experience of 4-6 years in fintech environment, preferably in the microfinance industry
Your key attributes
- Passion and commitment to Financial Inclusion
- Knowledge of project management methods and practices, including methods of creating designs, plans, specifications, estimates, reports, tests, and recommendations.
- Strong creative, analytical, and problem-solving skills.
- Solid communication, persuasion, and negotiation skills.
- Ability to analyze complex issues and systems, evaluate alternative solutions, develop sound
- conclusions, and recommend a course of action.
- Ability to work independently and take initiative without direct supervision within stated procedures and policies on multiple projects
Why you should apply
What we offer:
👟 Work From Anywhere policy (90 days/ year)
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment.
As a Regional Regulatory Affairs & Compliance Specialist, you will have the opportunity to contribute to the growth and sustainable development of the microfinance sector. As such, you will have act as the first line of defense to support the Company in managing risks related to regulatory changes and uncertainty and be responsible for driving a balanced risk mindset in line with the Company’s risk appetite and support a culture of ethics and compliance for identified regulatory frameworks that influence the organization’s ability to render its service to its partners. You will play a key role in strategic planning and performance optimization.
What you will do
- Act as the first line of contact and engagement with relevant regulators to proactively manage and mitigate the potential impact of new regulations, reporting obligations and prudential guidelines, in a given regional portfolio, may have on our operations.
- Drive and/or support the establishment of horizon scanning activities and early warning signals of upcoming and potential changes in relevant regulations in the given regional portfolio, and disseminate those internally through the appropriate channels to impacted teams.
- Support the Head of Regulator Affairs & Compliance and Regulatory Compliance Managers, as may be required, in matters related to the broader Regulatory Affairs & Compliance strategy and activities in a given regional portfolio.
- Understand relevant laws and regulations governing our operations, and continually monitor company compliance with new regulations, reporting obligations and prudential guidelines in a given regional portfolio.
- Support the Regulatory Compliance Managers, as required, in performing structured assessments of our regulatory compliance to specific requirements and obligations in a given regional portfolio to assess our regulatory risk exposure, its significance and scope.
- Support the implementation of a robust and effective regulatory compliance governance framework within the organization, including training and awareness activities to educate employees on relevant regulations and prudential guidelines and collaborate with other departments and relevant stakeholders to create a culture of regulatory compliance.
- Develop marketing materials, training programs and relevant internal presentations to ensure alignment with regulatory compliance prudential guidelines in the given regional portfolio.
- Perform various general administrative duties; such as gathering of internal information in response to regulatory compliance queries, and reporting obligations from relevant internal and external stakeholders.
- Support the business in effectively and timely responding to queries raised by our partners, financial institutions or other third-parties, related to the compliance with our legal and contractual obligations resulting from new or existing business relationships, such as for instance third-party due diligence requirements, supplier onboarding processes, periodic reporting requirements, or any other as required.
- Be a business partner to the local commercial teams to facilitate the go-to-market process in the given regional portfolio, as well as responding to existing customer queries related to existing or new regulatory requirements.
- Primary responsibility for this role will be the markets under the WAEMU (West Africa) region served by the BCEAO, therefore the ideal candidate shall demonstrate working knowledge of the regulatory and oversight bodies governance and operating principles for the regulators in this region (i.e. Benin, Burkina Faso, Côte d'Ivoire, Guinea-Bissau, Mali, Niger, Senegal, and Togo).
- Act as a regional partner to other internal assurance providers, including Internal Audit, as required, to support the delivery of activities within the scope of the Company’s combined assurance arrangements.
What you will need
- Minimum of Bachelors degree in relevant discipline.
- Experience of 4-6 years in fintech environment, preferably in the microfinance industry
Your key attributes
- Passion and commitment to Financial Inclusion
- Knowledge of project management methods and practices, including methods of creating designs, plans, specifications, estimates, reports, tests, and recommendations.
- Strong creative, analytical, and problem-solving skills.
- Solid communication, persuasion, and negotiation skills.
- Ability to analyze complex issues and systems, evaluate alternative solutions, develop sound
- conclusions, and recommend a course of action.
- Ability to work independently and take initiative without direct supervision within stated procedures and policies on multiple projects
Why you should apply
What we offer:
👟 Work From Anywhere policy (90 days/ year)
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment.
As a Regional Regulatory Affairs & Compliance Specialist, youwill have the opportunity to contribute to the growth and sustainable development of the microfinance sector. As such, you will have act as the first line of defense to support the Company in managing risks related to regulatory changes and uncertainty and be responsible for driving a balanced risk mindset in line with the Company’s risk appetite and support a culture of ethics and compliance for identified regulatory frameworks that influence the organization’s ability to render its service to its partners. You will play a key role in strategic planning and performance optimization.
What you will do
- Act as the first line of contact and engagement with relevant regulators to proactively manage and mitigate the potential impact of new regulations, reporting obligations and prudential guidelines, in a given regional portfolio, may have on our operations.
- Drive and/or support the establishment of horizon scanning activities and early warning signals of upcoming and potential changes in relevant regulations in the given regional portfolio, and disseminate those internally through the appropriate channels to impacted teams.
- Support the Head of Regulator Affairs & Compliance and Regulatory Compliance Managers, as may be required, in matters related to the broader Regulatory Affairs & Compliance strategy and activities in a given regional portfolio.
- Understand relevant laws and regulations governing our operations, and continually monitor company compliance with new regulations, reporting obligations and prudential guidelines in a given regional portfolio.
- Support the Regulatory Compliance Managers, as required, in performing structured assessments of our regulatory compliance to specific requirements and obligations in a given regional portfolio to assess our regulatory risk exposure, its significance and scope.
- Support the implementation of a robust and effective regulatory compliance governance framework within the organization, including training and awareness activities to educate employees on relevant regulations and prudential guidelines and collaborate with other departments and relevant stakeholders to create a culture of regulatory compliance.
- Develop marketing materials, training programs and relevant internal presentations to ensure alignment with regulatory compliance prudential guidelines in the given regional portfolio.
- Perform various general administrative duties; such as gathering of internal information in response to regulatory compliance queries, and reporting obligations from relevant internal and external stakeholders.
- Support the business in effectively and timely responding to queries raised by our partners, financial institutions or other third-parties, related to the compliance with our legal and contractual obligations resulting from new or existing business relationships, such as for instance third-party due diligence requirements, supplier onboarding processes, periodic reporting requirements, or any other as required.
- Be a business partner to the local commercial teams to facilitate the go-to-market process in the given regional portfolio, as well as responding to existing customer queries related to existing or new regulatory requirements.
- The ideal candidate shall demonstrate working knowledge and understanding of the regulatory and oversight bodies, governance and operating principles within Ghana, at a minimum.
- Act as a regional partner to other internal assurance providers, including Internal Audit, as required, to support the delivery of activities within the scope of the Company’s combined assurance arrangements.
What you will need
- Minimum of Bachelors degree in relevant discipline.
- Experience of 4-6 years in fintech environment, preferably in the microfinance industry
Your key attributes
- Passion and commitment to Financial Inclusion
- Knowledge of project management methods and practices, including methods of creating designs, plans, specifications, estimates, reports, tests, and recommendations.
- Strong creative, analytical, and problem-solving skills.
- Solid communication, persuasion, and negotiation skills.
- Ability to analyze complex issues and systems, evaluate alternative solutions, develop sound
- conclusions, and recommend a course of action.
- Ability to work independently and take initiative without direct supervision within stated procedures and policies on multiple projects
Why you should apply
What we offer:
👟 Work From Anywhere policy (90 days/ year)
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment.
As a Regional Regulatory Affairs & Compliance Specialist, you will have the opportunity to contribute to the growth and sustainable development of the microfinance sector. As such, you will have act as the first line of defense to support the Company in managing risks related to regulatory changes and uncertainty and be responsible for driving a balanced risk mindset in line with the Company’s risk appetite and support a culture of ethics and compliance for identified regulatory frameworks that influence the organization’s ability to render its service to its partners. You will play a key role in strategic planning and performance optimization.
What you will do
- Act as the first line of contact and engagement with relevant regulators to proactively manage and mitigate the potential impact of new regulations, reporting obligations and prudential guidelines, in a given regional portfolio, may have on our operations.
- Drive and/or support the establishment of horizon scanning activities and early warning signals of upcoming and potential changes in relevant regulations in the given regional portfolio, and disseminate those internally through the appropriate channels to impacted teams.
- Support the Head of Regulator Affairs & Compliance and Regulatory Compliance Managers, as may be required, in matters related to the broader Regulatory Affairs & Compliance strategy and activities in a given regional portfolio.
- Understand relevant laws and regulations governing our operations, and continually monitor company compliance with new regulations, reporting obligations and prudential guidelines in a given regional portfolio.
- Support the Regulatory Compliance Managers, as required, in performing structured assessments of our regulatory compliance to specific requirements and obligations in a given regional portfolio to assess our regulatory risk exposure, its significance and scope.
- Support the implementation of a robust and effective regulatory compliance governance framework within the organization, including training and awareness activities to educate employees on relevant regulations and prudential guidelines and collaborate with other departments and relevant stakeholders to create a culture of regulatory compliance.
- Develop marketing materials, training programs and relevant internal presentations to ensure alignment with regulatory compliance prudential guidelines in the given regional portfolio.
- Perform various general administrative duties; such as gathering of internal information in response to regulatory compliance queries, and reporting obligations from relevant internal and external stakeholders.
- Support the business in effectively and timely responding to queries raised by our partners, financial institutions or other third-parties, related to the compliance with our legal and contractual obligations resulting from new or existing business relationships, such as for instance third-party due diligence requirements, supplier onboarding processes, periodic reporting requirements, or any other as required.
- Be a business partner to the local commercial teams to facilitate the go-to-market process in the given regional portfolio, as well as responding to existing customer queries related to existing or new regulatory requirements.
- Primary responsibility for this role will be for the East Africa region, therefore the ideal candidate shall demonstrate working knowledge and understanding of the regulatory and oversight bodies, governance and operating principles within Kenya, Uganda, Ethiopia, Somalia, South Sudan and Tanzania.
- Act as a regional partner to other internal assurance providers, including Internal Audit, as required, to support the delivery of activities within the scope of the Company’s combined assurance arrangements.
What you will need
- Minimum of Bachelors degree in relevant discipline.
- Experience of 4-6 years in fintech environment, preferably in the microfinance industry
Your key attributes
- Passion and commitment to Financial Inclusion
- Knowledge of project management methods and practices, including methods of creating designs, plans, specifications, estimates, reports, tests, and recommendations.
- Strong creative, analytical, and problem-solving skills.
- Solid communication, persuasion, and negotiation skills.
- Ability to analyze complex issues and systems, evaluate alternative solutions, develop sound
- conclusions, and recommend a course of action.
- Ability to work independently and take initiative without direct supervision within stated procedures and policies on multiple projects
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment.
As a Regional Regulatory Affairs & Compliance Specialist, you will have the opportunity to contribute to the growth and sustainable development of the microfinance sector. As such, you will have act as the first line of defense to support the Company in managing risks related to regulatory changes and uncertainty and be responsible for driving a balanced risk mindset in line with the Company’s risk appetite and support a culture of ethics and compliance for identified regulatory frameworks that influence the organization’s ability to render its service to its partners. You will play a key role in strategic planning and performance optimization.
What you will do
- Act as the first line of contact and engagement with relevant regulators to proactively manage and mitigate the potential impact of new regulations, reporting obligations and prudential guidelines, in a given regional portfolio, may have on our operations.
- Drive and/or support the establishment of horizon scanning activities and early warning signals of upcoming and potential changes in relevant regulations in the given regional portfolio, and disseminate those internally through the appropriate channels to impacted teams.
- Support the Head of Regulator Affairs & Compliance and Regulatory Compliance Managers, as may be required, in matters related to the broader Regulatory Affairs & Compliance strategy and activities in a given regional portfolio.
- Understand relevant laws and regulations governing our operations, and continually monitor company compliance with new regulations, reporting obligations and prudential guidelines in a given regional portfolio.
- Support the Regulatory Compliance Managers, as required, in performing structured assessments of our regulatory compliance to specific requirements and obligations in a given regional portfolio to assess our regulatory risk exposure, its significance and scope.
- Support the implementation of a robust and effective regulatory compliance governance framework within the organization, including training and awareness activities to educate employees on relevant regulations and prudential guidelines and collaborate with other departments and relevant stakeholders to create a culture of regulatory compliance.
- Develop marketing materials, training programs and relevant internal presentations to ensure alignment with regulatory compliance prudential guidelines in the given regional portfolio.
- Perform various general administrative duties; such as gathering of internal information in response to regulatory compliance queries, and reporting obligations from relevant internal and external stakeholders.
- Support the business in effectively and timely responding to queries raised by our partners, financial institutions or other third-parties, related to the compliance with our legal and contractual obligations resulting from new or existing business relationships, such as for instance third-party due diligence requirements, supplier onboarding processes, periodic reporting requirements, or any other as required.
- Be a business partner to the local commercial teams to facilitate the go-to-market process in the given regional portfolio, as well as responding to existing customer queries related to existing or new regulatory requirements.
- Primary responsibility for this role will be for the East Africa region, therefore the ideal candidate shall demonstrate working knowledge and understanding of the regulatory and oversight bodies, governance and operating principles within Kenya, Uganda, Ethiopia, Somalia, South Sudan and Tanzania.
- Act as a regional partner to other internal assurance providers, including Internal Audit, as required, to support the delivery of activities within the scope of the Company’s combined assurance arrangements.
What you will need
- Minimum of Bachelors degree in relevant discipline.
- Experience of 4-6 years in fintech environment, preferably in the microfinance industry
Your key attributes
- Passion and commitment to Financial Inclusion
- Knowledge of project management methods and practices, including methods of creating designs, plans, specifications, estimates, reports, tests, and recommendations.
- Strong creative, analytical, and problem-solving skills.
- Solid communication, persuasion, and negotiation skills.
- Ability to analyze complex issues and systems, evaluate alternative solutions, develop sound
- conclusions, and recommend a course of action.
- Ability to work independently and take initiative without direct supervision within stated procedures and policies on multiple projects
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment.
As a Customer Care Engineer you will be part of the Technical 1st Level Support team and you will be focusing on resolving end-customer issues coming through partners. The end-customers might be facing technical issues or seeking product guidance. Your responsibility is to ensure prompt and effective problem resolution, helping customers get the most out of our products and services. You will collaborate closely with other tiers within Technical Support department to troubleshoot, escalate, and resolve complex issues.
What you will do
- Provide timely, accurate, and effective technical support to customers via email.
- Resolve Customer Care issues within the contractual SLAs.
- Troubleshoot and resolve technical issues related to Optasia products in a professional and empathetic manner.
- Follow standard procedures for proper escalation of unresolved issues to the appropriate customer’s and/or Optasia teams.
- Identify recurring issues and suggest improvements to product functionality or customer service procedures.
- Maintain up-to-date knowledge of Optasia’s products and services to provide accurate and relevant assistance.
- Contribute to customer knowledge base articles and technical support resources.
What you will bring
- Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field (or equivalent experience).
- Proven experience of at least 2 years in Customer service / Technical support, or a related engineering role.
- Hands-on experience with SQL and/or Postgres databases.
- Hands-on experience with Linux and bash scripting
- Strong problem-solving and analytical skills.
- Excellent communication skills, both verbal and written.
- Experience with ticketing systems.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Fluent in English
- Familiarity with Python is a plus.
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
We are seeking a dynamic and results-driven professional with telecoms experience and exposure to fintech solutions to support and grow relationships with our mobile operator partners. As a Account Manager, you will work closely with internal teams and customers to ensure successful onboarding, adoption, and performance of Optasia’s AI-powered lending and credit scoring solutions. You will help identify cross-sell opportunities, support account growth initiatives, and ensure delivery against our customer promise.
What you will do
- Manage a portfolio of customer accounts with partial autonomy, working closely with the Regional Account Manager to drive day-to-day commercial and operational performance.
- Serve as a key point of contact for assigned customers, maintaining regular communication to ensure service quality, alignment, and strong engagement.
- Build and maintain trusted, long-term relationships with customer stakeholders, positioning Optasia as a strategic fintech partner.
- Lead ongoing account performance management by tracking KPIs, identifying risks and opportunities, and proactively driving improvement actions.
- Assess, clarify, and validate customer needs, including operational requirements, product adoption, and roadmap alignment, translating them into actionable initiatives.
- Monitor market trends, competitive dynamics, and customer performance data to support optimization, cross-sell, and account growth opportunities.
- Provide structured reporting and insights into account performance, product usage, delivery progress, and potential risks to internal teams and customers.
- Coordinate contractual and operational delivery by working cross-functionally with teams, managing escalations where required.
- Contribute to achieving service performance and financial targets, including SLA compliance, operational KPIs, and commercial objectives, while supporting billing, reconciliation, and payment processes.
Essential Qualifications & Experience:
- Minimum 5 years of proven experience in B2B Account Management, preferably within the Telecom or Fintech industry.
- Minimum 3yrs Telecoms industry experience
- Strong understanding of the cultural, political, and regulatory landscape in the assigned market(s).
- Bachelor’s degree
Preferred
- Experience in Telecoms Customer Value Management (CVM), Value-Added Services (VAS), and/or fintech and digital financial services solutions.
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.